PeerSpot user
QA Manager at Tandicorp
Real User
Top 20Leaderboard
The integration with R for more complex algorithms in analytical data is nice.

What is most valuable?

The most valuable feature is the ease of generating management reports on demand, and ease of generating incremental extracts live or work very quickly.

The integration with R for more complex algorithms in analytical data is also nice.

How has it helped my organization?

We use it to generate intelligence reports core business of insurance we develop. It is also part of the business intelligence tools we recommend.

What needs improvement?

Part graphical gauges compliance does not include the Balance Score Card style, however you can develop these graphics, another shortcoming in not having mondrian engines.

For how long have I used the solution?

2 years

Buyer's Guide
Tableau
May 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user294300 - PeerSpot reviewer
it_user294300Technology Architect at a manufacturing company with 10,001+ employees
Real User

We offered R via Tableau to our Data Scientists. They had tried it and rejected it since they couldn't use the R's built-in Plot because it is more flexible than anything you'd find in TB for layering unless you want to spend time designing an R3 visual and importing it. TB is a great tool and we do use it here.

See all 2 comments
Managing Partner at a tech services company with 51-200 employees
Real User
Top 5
Tableau is not just a dashboarding solution, it is also a visual analytics solution
Pros and Cons
  • "One of the most valuable features of Tableau is that it's a visual analytics solution, not just a dashboarding solution. Compared to Power BI, which is a dashboarding solution, there are no limitations with Tableau. For example, when you add a chart or a map to Power BI, it has a 3,000-point limitation. When you try to track your whole vehicle on the map, you only see the first 3,000 rows on the map, and Power BI doesn't tell you which part of the data is shown on the map. But Tableau doesn't have any limitations, which means that you can see five million data points on a map. It starts the project by creating the visuals that directly converts to SQLs. In that way, all the components have no limitations. When we compared Tableau to Power BI, we also found Tableau to be more fancy. Fancy means you can create more visual graphics and more visual dashboards. With Power BI, this isn't so—it's just some tables and some simple charts together. Tableau is more for business users who want to analyze data. Tableau can directly connect the analytics systems, like R or Titan, and get the results in screen, so it's a good solution for analytics scientists. It has some predefined capabilities to understand the data."
  • "Tableau's automatic insight could be improved. It has some predefined capabilities to understand the data, but I think they need more. Customers need more insight automatically from data—they don't want to discover them, they want to get the forecast automatically. The data preparation should also be improved because it's not easy. Tableau tries to focus on the business side, but the backend side has not improved much. They also have an ETS solution, but it's limited."

What is our primary use case?

Tableau is primarily used for analyzing data. It is not just a dashboarding solution, it is also a visual analytics solution, which means that end users can make their own analyses on that product. They can find lots of findings. The product has lots of capabilities that allow the user to focus on data. 

What is most valuable?

One of the most valuable features of Tableau is that it's a visual analytics solution, not just a dashboarding solution. Compared to Power BI, which is a dashboarding solution, there are no limitations with Tableau. For example, when you add a chart or a map to Power BI, it has a 3,000-point limitation. When you try to track your whole vehicle on the map, you only see the first 3,000 rows on the map, and Power BI doesn't tell you which part of the data is shown on the map. But Tableau doesn't have any limitations, which means that you can see five million data points on a map. It starts the project by creating the visuals that directly converts to SQLs. In that way, all the components have no limitations. 

When we compared Tableau to Power BI, we also found Tableau to be more fancy. Fancy means you can create more visual graphics and more visual dashboards. With Power BI, this isn't so—it's just some tables and some simple charts together. 

Tableau is more for business users who want to analyze data. Tableau can directly connect the analytics systems, like R or python, and get the results in screen, so it's a good solution for analytics scientists. It has some predefined capabilities to understand the data. 

What needs improvement?

Tableau's automatic insight could be improved. It has some predefined capabilities to understand the data, but I think they need more. Customers need more insight automatically from data—they don't want to discover them, they want to get the forecast automatically. 

The data preparation should also be improved because it's not easy. 

Tableau tries to focus on the business side, but the backend side has not improved much. They also have an ETS solution, but it's limited. 

For how long have I used the solution?

I have been working with Tableau for four years. 

What do I think about the stability of the solution?

Tableau is stable, but the analytic tools don't distribute. You should subscribe in analytic prospectus. In that way, Power BI or Calique or Tableau uses subscription instead of publication, so if the user should ask something or should want to avail of something, they focus on a report and click on subscribe. In that way, they get the data, so the business case is changing a little. Old products, like Oracle BI or SAP BusinessObjects, have more publication features that these kinds of products don't have. I think Tableau's publication feature needs to be improved. 

What do I think about the scalability of the solution?

Tableau is scalable. 

Which other solutions did I evaluate?

We also evaluated Power BI. We chose Tableau because it is a visual analytics solution, not just a dashboarding solution, so there are no limitations with Tableau. The second reason was because Tableau is more fancy—you can create more visual graphics and visual dashboards. However, Power BI has the advantage on the backend side. It has a huge cloud environment, but Tableau doesn't. 

What other advice do I have?

I rate Tableau an eight out of ten. 

Tableau has a good site named publictableau.com. There are lots of examples and millions of Tableau dashboards already published there. You can download the dashboard and see what's behind it, to analyze it. It's a good chance to create different kinds of dashboards. 

To those considering using Tableau, I would also advise that they understand the infrastructure of Tableau. Tableau uses lots of big data technology inside their product: Elasticsearch, Red Cache, Amazon Apache, etc. I think there are more than 50 different big data technologies inside them. If they know their infrastructure, they should understand the big data technologies also. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Tableau
May 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.
Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Useful self-service tools, user-friendly, and high quality visuals
Pros and Cons
  • "I have found many of the self-service features valuable."
  • "The process of embedding the dashboards on external portals and websites could be improved."

What is our primary use case?

We use the solution for multiple functions internally, mainly for finance, accounting, and the operations team.

What is most valuable?

I have found many of the self-service features valuable. One tool allows anyone within the business to create their own dashboards. However, their data has to be prepared properly. Everything is user-friendly, and the visualizations are high quality and esthetically pleasing. Additionally, there is a tool that enables not just the developers, but even the end business users to create jobs for them.

What needs improvement?

The process of embedding the dashboards on external portals and websites could be improved. We also experienced challenges with integration with analytics.

In an upcoming release, if the capabilities of Tableau Prep are improvised and expanded, that would be an added advantage.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

We have found the solution to be stable and reliable.

What do I think about the scalability of the solution?

We have increased the number of users when we develop more dashboards for the new departments. We did not face challenges when we increased the number of users. We have approximately 50 users using the solution in my organization.

We are planning to increase the usage of the solution. We are doing internal training to help our employees because a lot of people do not know how to use it properly. This has caused a bit of an expansion problem.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The initial installation was straightforward. The deployment took approximately three months, this included the development of dashboards and customizations.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and we pay on an annual basis.

Which other solutions did I evaluate?

We did evaluate other options before we choose this solution.

What other advice do I have?

My advice to those wanting to implement the solution would be, if you are looking for ETL heavy tools, this may not be the right choice. However, if you want beautiful visualizations and getting insights from data at high speed. This would be a good solution for that focus.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
EMEA Business Operations Analyst at a tech vendor with 51-200 employees
Real User
It is easier to communicate ideas to people who are more visual in their thinking. It over-uses custom calculations to do simple format and other changes.

What is most valuable?

  • Ease of creating visually appealing charts and dashboards
  • Large user community

How has it helped my organization?

It is easier to communicate ideas to people in marketing who are more visual in their thinking.

What needs improvement?

It over-uses custom calculations to do simple format and other changes. This is time consuming, compared to the actual chart making and holds up the enjoyable process of data discovery.

For how long have I used the solution?

I have been using it for 18 months.

What do I think about the scalability of the solution?

Obviously, it is not very scalable with large data sets. Hence, it becomes slow and clunky when large data sets are introduced.

How are customer service and technical support?

Customer Service:

7 out of 10. They are helpful but SLAs can be better.

Technical Support:

I rate the level of customer service and technical support 7/10.

Which solution did I use previously and why did I switch?

Qliktech. We switched because the licensing strategy they used was not useful. It was a per dashboard license which means that if we develop several different dasbhoards the solution was becoming too expensive.

How was the initial setup?

Set up is intuitive and instructions on using it are adequate.

What about the implementation team?

An in-house team implemented it. I have no special advice.

What was our ROI?

At the moment, we have not worked out ROI; it is definitely more productive than using Excel.

Which other solutions did I evaluate?

Tableau is more GUI based and intuitive. I don't like to code and this does away with a lot of what its competitors force you to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Portfolio Analyst at a insurance company with 501-1,000 employees
Vendor
The most valuable feature of this product is drag-and-drop visual analytics.

What is most valuable?

The most valuable feature of this product is drag-and-drop visual analytics.

How has it helped my organization?

By deploying Tableau Server with an interactive dashboard built with Tableau Desktop, our company has gone through a journey of enabling self-analysis, and adopting a data-driven decision-making culture.

As a franchise model, we have enabled our franchisees and master franchisees to prepare self-service financial and operational reports to support their day-to-day operations.

What needs improvement?

  • Better integration with R. Currently, users need to start R before running R scripts in Tableau. Ideally, it would be great if Tableau could save the step of firing up R to start with.
  • Introducing more quite-common advanced analytics functions in Tableau. To enable users to perform simple advanced analytics at their fingertips.

For how long have I used the solution?

I have been using Tableau for three years.

What do I think about the stability of the solution?

In terms of stability, we encountered compatibility issues when we upgraded the server version from 8.3 to 9.1. Several reports encountered error messages and were not able to render properly. Later, it was resolved by the server administrator together with Tableau support.

Which solution did I use previously and why did I switch?

We were using Excel-based solutions. Tableau was much more advanced and user-friendly at that time.

What's my experience with pricing, setup cost, and licensing?

Pricing is certainly a bit expensive.

What other advice do I have?

For smaller organizations, Tableau Online would be a better solution. It is always up to date with the latest version, and no complex administrative duties are involved.

For bigger organizations that prioritize data security over cloud infrastructure, Tableau Server could be considered, which would allow full control by the organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Specialist at a pharma/biotech company with 1,001-5,000 employees
Vendor
We use it for a complex dashboard design showing our raw material trend analysis.

What is most valuable?

It provides access to many kinds of data sources. For example: big data/SAP BW.

The second-most valuable feature is the wonderful usage experience. You cannot find this on any other vendor’s solution such as Microsoft or SAP. Even though Qlik’s QlikView is similar.

How has it helped my organization?

We use it for a very complex dashboard design showing our raw material trend analysis. Even though there is huge amount of data and information in these dashboards, Tableau easily provides high-quality UI presentations, along with quick response and design times.

What needs improvement?

Its server lacks traditional BI solution capabilities such as job scheduling, HA and etc. If you want to roll out it as an enterprise-wide application, you must consider many usage scenarios and operation-level items. Tableau has a robust design UI and presentation layer, but lacks many of the capabilities of an enterprise BI solution. We have been using the SAP BO BI solution for many years. We feel Tableau Server still has a long way to go.

For how long have I used the solution?

I have used this solution for nearly one year.

What was my experience with deployment of the solution?

I have had poor experiences using its mobile app when I demo some dashboards to high-level executives. Sometimes, it does not respond with results very quickly. But, the web UI is OK. I don’t know why there is a discrepancy.

How are customer service and technical support?

Technical support has been good so far.

Which solution did I use previously and why did I switch?

We have used SAP BO BI for many years. We liked the WebI /BO dashboard. We also evaluated Microsoft PowerBI and QlikView. Finally, our IT and project team chose Tableau because its UI/user experience is the best.

How was the initial setup?

Its initial setup is simple, but server installation took some time to finish. We use Desktop and Server on our Windows platforms.

What about the implementation team?

We have a local partner to support us. But, we also try each product by ourselves. A vendor partner provides some technical support or Q&A.

What was our ROI?

ROI has been good so far.

What other advice do I have?

They must understand their real business goal and user’s needs or behavior for using the dashboard design. That impacts your tool’s usage and design approach. Try using Tableau Desktop anyway. Pay more attention to the Tableau community’s sharing or other experts’ design sharing on the website. It will give you many ideas or best design practices and reference.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a insurance company with 10,001+ employees
Real User
It automatically suggests the best data representation.

What is most valuable?

  • Ease of use - very intuitive
  • Same design for both the desktop and server solution - Easy configuration
  • Easy and intuitive manipulation of data
  • Program automatically suggests the best data representation
  • Graphical design - modern and nice

How has it helped my organization?

It brought easy and comprehensive access to company data to managers, without needing the IT department.

What needs improvement?

It would be nice to be able to use the reports as a data source. Calculations in reports are still tricky.

For how long have I used the solution?

I have been using it for a few months.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues.

How are customer service and technical support?

Customer service and technical support are very good; the free tutorials are especially great.

Which solution did I use previously and why did I switch?

I used IBM Cognos for many years, I am now working with BO, and I have evaluated many others. I choose this product for a particular customer because he needed analytical access to data for managers without having an IT department in the company.

How was the initial setup?

Initial setup was very straightforward, and configuration was easy. Both the client and the server solution have the same UI design. It is easy to begin with the desktop solution and then upgrade to the server.

What about the implementation team?

I implemented just a pilot project and I did it myself.

What was our ROI?

I have not calculated ROI.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive.

What other advice do I have?

The product is probably not very suitable for standard corporate reporting, but if your users need analytical insight to data, it is an excellent solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Founder, Director, Srinivasan Software Solutions Pvt., Ltd. at a tech vendor
Real User
It has excellent mobile support. Good customer support as well.

Valuable Features

  • Amazing data visualization
  • Excellent mobile support
  • Low-cost solution to implement and upgrade
  • Impressive integration
  • Large customer base and resources
  • Good customer support

Improvements to My Organization

It's a powerful business intelligence tool and is recognised as the cream of the crop for its visual-based data discovery that helps achieve our goals by responding faster to changes and needs in the market. We have reduced analysis delivery from weeks to days. But it is important to note that was for a PoC.

Room for Improvement

Some features where the product can improve are:

  • It can be cost prohibitive.
  • Little change management issues
  • There is no functionality for scheduling and reports notification
  • Needs the ability to build complicated reports
  • Risky security and permissions

Use of Solution

I have been using it the past eight months.

Deployment Issues

Tableau has been "good enough" for us in deployment.

Stability Issues

It is very stable and we have been trying it without any issues for PoC purposes.

Customer Service and Technical Support

Technical support has resolved thousands of issues and is still expecting to improve in some areas of support through peer-to-peer assistance. It cements customer retention and loyalty.

Initial Setup

Initial setup is simple and straightforward.

Implementation Team

We implemented the solution in-house.

Other Solutions Considered

We installed a number of modern BI tools in order to evaluate them for our purposes. It didn’t take me long to discover that Tableau was much easier to use than the other tools. Since ours is a small organization and most importantly we tried it for a PoC because this tool has an amazing look and feel.

Other Advice

Proceed in a step-by-step manner of engaging users to find the best solution for the business. Be prepared to explore for yourselves how to analyse needs according to market trends, with the highest level of security management. Each and every step should be recorded and performed based on cross-domain analysis, so that it will be easy to implement in any kind of scenario.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.