Lead Presales at a tech services company with 1-10 employees
Real User
Secure, simple to use, and a good licensing model
Pros and Cons
  • "Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent."
  • "The automation could be better."

What is our primary use case?

We are system integrators, also known as SIs. 

We deploy on-premises as well as in the cloud.

Customers who use it in the cloud use it for email, file storage, and backup. When used on-premises, it is used for applications and databases.

What is most valuable?

Veeam Backup Replication is secure. They have covered almost every aspect, both in terms of security and backup, and management.

Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent. Also, they've added cloud integration, which is a plus. 

The combination with Nutanix is admirable. It is very good.

It is easy to use. 

It is simple to learn while performing POCs or demonstrations.

What needs improvement?

The automation could be better. 

Automation is also available, but one customer recently requested a few types of automation that were not yet available, but they are working on it.

It is not 100 percent successful. POCs are being developed by a travel agency in Mumbai, and they are currently being improved.

In terms of automation, I believe they are adequate but not flawless. You can rate it a 3, or 4.

The infrastructure required for installation is still quite expensive. Even the deduplication part, which they promise up to 50%, you get 60, 70, or even 80% somewhere, but they promise 50%. If you specifically compare them to the data domain or some application appliances, you can say deduplication is not that mature. But, in a normal scenario, it is fine.

The support could be improved.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for more than five years.

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What do I think about the stability of the solution?

Veeam Backup Replication is a stable solution.

What do I think about the scalability of the solution?

The scalability is good. We have a customer who started with 10 licenses and has since grown to more than 30, or 50 licenses. They are also looking into another three or four branches.

We have more than 10 customers.

How are customer service and support?

Technical support is good, but I wouldn't rate it more than seven out of ten.

Support could be better, but it depends on what the issue is. We have some issues with the database and backup time or the backup window more specifically, sometimes there are backup failures.

Support could be improved, but that depends on the issue. We are having some issues with the database and backup time, or more specifically, the backup window; occasionally, we experience backup failure.

If you do the root analysis, you will find that these are the issues, and they will suggest ways to resolve the issue from the knowledge base.

Someone who has worked in that environment or understands backup replication technology can help, as can an L2 engineer. However, it will be more difficult for L1. He must escalate to support, and support will take three, four, or five days, depending on the severity of the issue and the nature of the call. 

If it is not a critical environment, and if only that option is enabled, I think this is a good solution. However, this is a very critical environment, and if you do not enable other things, such as instant recovery or something similar, and you don't have the expertise, it can be painful for the customer.

Which solution did I use previously and why did I switch?

We are working with Nutanix and Dell products for disaster recovery.

How was the initial setup?

The installation is simple and straightforward. Anyone who understands backup storage or product installation can understand this.

They have a sizing calculator and everything, once you enter that data and the retention period and everything, everything comes up with you.

The time it takes for installation and deployment is dependent on the recovery process. However, they have instant recovery, which will also take less than a minute. 

It's just adding up that specific storage. The research option for indexing is also good. If you know what you want to search you can search the catalog, and then copy/paste or download that image. If you want a proper file-level recovery, it will take some time. Specifically for virtual machines you want to completely revoke that machine, it only takes a minute or two, if that. 

Recovery is such an important part of any backup and recovery solution.

Because replication solutions include in-built licensing, you do not need to purchase a replication license separately, which is beneficial for Veeam.

We have completed approximately five large projects for enterprises with 1000 or more customers, 1000 or more end-users, or applications and databases. As a result, we needed seven to eight days to deploy and maintain everything with just one person.

What's my experience with pricing, setup cost, and licensing?

What they have in place for the licensing, is really good, which makes it easy to convince customers. 

It is a subscription license, and that is where every software solution is heading. The software subscription model can be once a year, or every three years, or every five years.

What other advice do I have?

Nutanix is capable of disaster recovery. Mine is a backup, but Veeam has the same capability, as does Mine, and is a hybrid of Veeam and Nutanix. Veeam is a different backup and replication software that we also used.

Definitely, I would recommend this solution. I have been working with Veeam for over five years. And I sold it to four or five customers in North India by myself. So, yes, we highly recommend Veeam.

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
M S Technical Head at IT Company
Real User
Effective protection, scalable, and impressive support
Pros and Cons
  • "The initial setup is simple to do in Veeam Backup Replication."
  • "Veeam Backup Replication could improve by having more comparably with other hardware with the immutable copy feature."

What is our primary use case?

We use Veeam Backup Replication to backup our system data.

What needs improvement?

Veeam Backup Replication could improve by having more comparably with other hardware with the immutable copy feature.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately three years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication to be scalable.

How are customer service and support?

The support that we have been receiving has been perfect.

How was the initial setup?

The initial setup is simple to do in Veeam Backup Replication.

What's my experience with pricing, setup cost, and licensing?

The single licensing model for the customers is a benefit, it includes many features such as ransomware and other protections.

The price of Veeam Backup Replication is reasonable.

What other advice do I have?

I rate Veeam Backup & Replication a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Veeam Backup & Replication
May 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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Manager of IT Department at a manufacturing company with 51-200 employees
Real User
User-friendly and easy to use, but it takes too long to replicate a virtual machine
Pros and Cons
  • "This product is user-friendly. The interface is easy to use."
  • "The replication process is very slow. It takes too long to replicate a virtual machine."

What is our primary use case?

I am using this product in a lab environment and it is primarily for doing replication.

What is most valuable?

This product is user-friendly. The interface is easy to use.

What needs improvement?

I have experienced problems with the backup repository.

The replication process is very slow. It takes too long to replicate a virtual machine.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

I am using this solution in trial mode, as opposed to production. As such, I have not used technical support from Veeam.

What other advice do I have?

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Solutions Architect at a computer software company with 51-200 employees
Real User
Stable with simplicity a key valuable feature
Pros and Cons
  • "Simple and stable."
  • "Immutability could be improved."

What is our primary use case?

The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development. 

What is most valuable?

I like this solution for its simplicity and stability. 

What needs improvement?

The solution could be improved with easier immutability.

For how long have I used the solution?

I've been consulting on this solution for eight months. 

How was the initial setup?

The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Architecture Expert at a tech services company with 51-200 employees
Real User
Quick to set up and deploy, stable, and supports continuous backup
Pros and Cons
  • "The most valuable feature is the continuous backup."
  • "In the future, I would like to see better support for direct backup to tape."

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems.

In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue.

We have seven users who are operators.

How are customer service and technical support?

We have not needed to contact support.

How was the initial setup?

The initial setup was straightforward and the deployment was quite quick.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD).

Which other solutions did I evaluate?

We did evaluate other options before adopting Veeam.

What other advice do I have?

This is absolutely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Enterprise Infrastructure Services with 501-1,000 employees
Real User
Easy to use, set up, and manage

What is our primary use case?

Backup and recovery.

How has it helped my organization?

Veeam was very easy to use, set up, and manage.

What is most valuable?

Backup and restores.

What needs improvement?

  • Support for HPE catalyst copy and cloud bank
  • It could also improve on its cloud tier, to tier data to the cloud once it is backed up.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Engineer at Elecon
User
It is a good product in regards to performance as well as data protection
Pros and Cons
  • "It is a good product, in regards to performance, as well as data protection."
  • "In Linux, I suggest you backup for a PostgreSQL database."

What is our primary use case?

I use it for our VMware environment and physical servers. It is a good product, in regards to performance, as well as data protection. 

How has it helped my organization?

After we bought this product, we backed up all the servers of Azure, as well as our physical servers. 

The product is user-friendly. 

What is most valuable?

  • Restore "File" and "Folder" from VM Backup in Windows, as well as Linux.
  • AD Restore 
  • Exchange Database
  • SQL Database
  • Veeam dedup and compression 

What needs improvement?

In Linux, I suggest you backup for a PostgreSQL database.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Operations Manager at a legal firm with 51-200 employees
Vendor
Allows us to restore from disk, tape or from our NetApp appliance snapshots.

Valuable Features:

The ability to restore both the VMs and single files is very flexible in Veeam 9. We can restore from disk, tape or from our NetApp appliance snapshots. It has a myriad of effective ways to backup and recover.

Improvements to My Organization:

By allowing us to restore from our NetApp appliance directly, we have realized a tremendous time and resource savings in our virtual environment.

Room for Improvement:

The only real issues that I’ve had have been navigating the user interface particularly with restores. I feel that more attention could be paid attention to the restore interface. It’s just not as intuitive or fluid as it could be.

Deployment Issues:

We have had no issues with the deployment.

Stability Issues:

There have been no performance issues.

Scalability Issues:

It's been able to scale for our needs.

Other Advice:

I would definitely recommend Veeam 9 for its quick and effective backups to disk, tape and even the cloud. Having said that, the restores have been reliable once completed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Looking forward to the Nimble integration myself to be able to do what you do with NetApp for snapshot restores, etc. Should improve backups and overall efficiency.

Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.