it_user803262 - PeerSpot reviewer
Senior Consultant
Consultant
Enables communication between internal systems and third-party operators but stability needs improvement
Pros and Cons
  • "webMethods platform is used to build an EAI platform, enabling communication between many internal systems and third-party operators."
  • "Business monitoring (BAM) needs improvement because the analytics and prediction module very often has performance problems."
  • "This product has too many gaps. You find them after update installations. This should be covered by automatic testing."

How has it helped my organization?

Typically, webMethods Server and Mediator is used as an ESB. webMethods platform is used to build an EAI platform, enabling communication between many internal systems and third-party operators.

What is most valuable?

In my opinion, the best advantages are: 

  • platform scaling
  • graphical data mapper (Designer and webMethods Developer in oldest versions)
  • integration BPM process layer with services
  • service management via packages.

What needs improvement?

Business monitoring (BAM) needs improvement because the analytics and prediction module very often has performance problems.

Additionally, this product has too many gaps. You find them after update installations. This should be covered by automatic testing.

For how long have I used the solution?

More than five years.
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webMethods Integration Server
April 2024
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What do I think about the stability of the solution?

Very often there have been stability issues, but typically the source of problems was in the IS configuration or deployed services. Many of problems exist only in AX system (IBM JRE).

What do I think about the scalability of the solution?

No scalability issues. Typically, you can not scale the solution if it is not well designed (architecture, service layers, data processing).

How are customer service and support?

I had some problems with the webMethods support team. They provide fixes very often but sometimes they do not work properly.

Which solution did I use previously and why did I switch?

Yes, even currently I am using other suppliers' products. The main reason for this situation is that the solution was chosen by the company, and changing technologies is very expensive.

What's my experience with pricing, setup cost, and licensing?

Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client.

What other advice do I have?

I think this is a very good and mature solution, but you have to be aware of the pricing. You can use an open-source solution and spend the money saved on licensing for a custom implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Associate Vice President at a tech vendor with 1,001-5,000 employees
Vendor
Has an ubiquitous nature to talk to various technology platforms. An improvement is needed in its documentation.
Pros and Cons
  • "Ease of implementation and flexibility to hold the business logic are the most valuable features."
  • "wM SAP Adapter User Guide - Example, like Message Broker setup was unclear, leading to issues during Testing and we had refer the internet forums to understand that there is a Message Broker Cleanup utility and that needs to be setup as well."

What is most valuable?

Ease of implementation and flexibility to hold the business logic are the most valuable features.

How has it helped my organization?

We have used webMethods because of its ubiquitous nature to talk to various technology platforms. Also, the solution had a finite life, webMethods provided a quick integration solution since it is relatively easier to implement, and also, it can hold the business logic in itself.

The client was planning to go in for a separate data exchange platform/Business Information Warehouse as a large-scale global project slated to be alive after five years.

It helped to improve the efficacy of production planning to the market demands and it has improved the quality due to faster information on quality issues.

What needs improvement?

Mostly, an improvement is needed in the product's documentation.

The documentation deficiencies were in the following areas; since it has been a while, I could recall the top instances where the escalation reached to my level.

wM SAP Adapter User Guide - Example, like Message Broker setup was unclear, leading to issues during Testing and we had refer the internet forums to understand that there is a Message Broker Cleanup utility and that needs to be setup as well.

Release Notes: Used to cover only the latest update for the SAP changes. What has been done to the older version (SAP R/3 4.6, etc.) were not mentioned.

For how long have I used the solution?

I have used this solution for nearly a year.

How is customer service and technical support?

In 2008, the technical support's response time was much longer than expected.

How was the initial setup?

There was an implementation issue, i.e., some of the preconditions were not clearly mentioned, so we had to dig through multiple options to troubleshoot and find the right steps.

What's my experience with pricing, setup cost, and licensing?

It was an Enterprise license and I am not sure of the current status.

Which other solutions did I evaluate?

We evaluated TIBCO.

What other advice do I have?

Put the business first, consider the business architecture and requirements before deciding to go with webMethods. Today, there are multiple open-source, cheaper solutions like Talend available and we can consider those as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
webMethods Integration Server
April 2024
Learn what your peers think about webMethods Integration Server. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,458 professionals have used our research since 2012.
Software Developer at a comms service provider with 10,001+ employees
Real User
Helpful support, minimal coding required, and highly scalable
Pros and Cons
  • "webMethods Integration Server is an easy-to-use solution and does not require a lot of coding."

    What is most valuable?

    webMethods Integration Server is an easy-to-use solution and does not require a lot of coding.

    For how long have I used the solution?

    I have been using webMethods Integration Server for approximately three and a half years.

    What do I think about the stability of the solution?

    The stability of the webMethods Integration Server is good.

    What do I think about the scalability of the solution?

    I rate the scalability of webMethods Integration Server a nine out of ten.

    How are customer service and support?

    The technical support is very good. We were using the peer services and they were helpful at supporting every aspect of webMethods Integration Server and with ARIS.

    What's my experience with pricing, setup cost, and licensing?

    Most of my clients would like the price of the solution to be reduced.

    What other advice do I have?

    We would advise others to at least give webMethods Integration Server a try. Based on the solution's usability and ease of use it is very good. You don't have to do a lot of coding, it is close to an out-of-the-box functioning solution. It makes life easier.

    I rate webMethods Integration Server a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Technology Architect at a tech services company with 10,001+ employees
    Real User
    Reports and dashboards give management a big picture of the integration usage and potential bottlenecks
    Pros and Cons
    • "It frankly fills the gap between IT and business by having approval and policy enforcement on each state and cycle of the asset from the moment it gets created until it is retired."
    • "Rapid application development has to be considered, especially for UI, where user interference is crucial."

    What is most valuable?

    CentraSite for governance and life cycle management. It frankly fills the gap between IT and business by having approval and policy enforcement on each state and cycle of the asset from the moment it gets created until it is retired.

    How has it helped my organization?

    It becomes the only integration platform through which any external/internal data exchange does any web services. Below are more details:

    • There are many projects in the organization which need data from external entities and all integration endpoints implemented using webMethods integration platform.
    • Departments in the organization currently understand what to exchange and in what type by having an enterprise data model in webMethods integration platform.
    • Business users are involved in any integration as approvals have to take place throughout the lifecycle of the service.
    • Reports and dashboards give management a big picture of the integration usage and potential bottlenecks.

    What needs improvement?

    Rapid application development has to be considered, especially for UI, where user interference is crucial.

    For how long have I used the solution?

    Eight years using the following different product versions:

    • webMethods API Management platform – CentraSite, Mediator, API Portal, API Gateway
    • webMethods Integration Server
    • webMethods Universal Messaging
    • Terracotta In-Memory
    • webMethods Business Process Management
    • webMethods Optimize for Process

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Good as long the support request is clear and justified.

    Which solution did I use previously and why did I switch?

    Yes, Adobe LiveCycle ES4. Adobe LiveCycle is superior when it comes to UI and process development, whereas, the integration capabilities are less compared to webMethods.

    How was the initial setup?

    Complex. Lots of configuration parameters have to be set to guarantee a solid platform. Some of these parameters are not mentioned in the product documentation!

    What's my experience with pricing, setup cost, and licensing?

    Always plan five years ahead and don’t jeopardize the quality of your project by dropping items from the bill of materials.

    Which other solutions did I evaluate?

    No.

    What other advice do I have?

    • Requirements for API life cycle model should be gathered carefully.
    • Consider SOA governance and don’t impose lots of policies that restrict the visibility of assets/services.
    • Always consider an enterprise data model for service integration and business processes.
    • Define potential KPIs for process optimization during the process definition phase, not during the implementation.
    • Consider In-Memory while clustering the servers and developing services.
    • Consider an asynchronous integration pattern to guarantee the delivery.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user872700 - PeerSpot reviewer
    Lead Solutions Architect at a pharma/biotech company with 1,001-5,000 employees
    Real User
    Flow language is a better and more flexible debugging tool
    Pros and Cons
    • "The main assets are its flow language, debugging, and Broker. Flow language is far better and more flexible for debugging."

      What is our primary use case?

      Used for intra-company application-to-application integration and for intercompany B2B integration (order to cash, procure payment, HR, and banking functions).

      How has it helped my organization?

      WM is an enterprise bus which is used for all integrations, bringing all message transfers into one application, and making monitoring and integration of applications easy.

      What is most valuable?

      The main assets are its 

      • flow language
      • debugging
      • Broker. 

      Flow language is far better and more flexible for debugging.

      What needs improvement?

      • Broker
      • Trading partners
      • Portal

      For how long have I used the solution?

      More than five years.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Responsible BPM Competence Centre with 1,001-5,000 employees
      Real User
      webMethods is the best integration tool in the current market but the Task Engine and Optimize have room for improvement

      What is most valuable?

      Integration Layer

      How has it helped my organization?

      Transform emails flow, control flow and measure in a insurance company

      What needs improvement?

      Task Engine and Optimize (BAM)

      For how long have I used the solution?

      5 years (current)

      What do I think about the stability of the solution?

      No, stability is pseudo-perfect

      What do I think about the scalability of the solution?

      Yes, scalability is not the best capability of this product

      How are customer service and technical support?

      Customer Service: Basically ok.Technical Support: Great

      Which solution did I use previously and why did I switch?

      No, I didn't. All solutions have their problems.

      How was the initial setup?

      Complex, learning curve is very high.

      What about the implementation team?

      Vendor team

      Which other solutions did I evaluate?

      Yes. Tibco iProcess+BusinessWorks

      What other advice do I have?

      Take care when working on Tasks and BAM
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Software Developer at a tech services company with 1,001-5,000 employees
      Real User
      Most of the work in our organization can be more easily done using the tool
      Pros and Cons
      • "​Broker and UM are the best features."
      • "Most of the work in our organization can be more easily done using the tool."
      • "​Large file handling is pretty hard comparatively to other middleware tools."

      What is our primary use case?

      We develop EAI applications using webMethods using broker, TN, and IS. 

      We use a Publish/Subscribe mechanism in every interface which we develop, because we have found this approach to be the best for every scenario.

      How has it helped my organization?

      It helps a lot. Most of the work can be more easily done by using webMethods compared to other tools.

      What is most valuable?

      Broker and UM are the best.

      What needs improvement?

      Large file handling is pretty hard comparatively to other middleware tools. 

      For how long have I used the solution?

      Three to five years.

      Which other solutions did I evaluate?

      In our organization, we use many middleware tools. Out of all them, I found webMethods is the most efficient.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Technical Architect
      Real User
      Integration Server and Trading Networks Server create a very good platform
      Pros and Cons
      • "They are the building blocks of EAI in SAG products, and they offer a very good platform."
      • "This product is for larger companies. Compared to TIBCO I think webMethods is better in terms of ease of use and support."

      What is most valuable?

      The Integration Server and Trading Networks Server. They are the building blocks of EAI in SAG products, and they offer a very good platform.

      How has it helped my organization?

      It has helped us streamline data from hundreds of non-SAP systems into the SAP system.

      For how long have I used the solution?

      Ten-plus years.

      What do I think about the stability of the solution?

      Yes, there is still plenty of room for improvement in MWS, SAG Designer.

      What do I think about the scalability of the solution?

      Not much.

      How are customer service and technical support?

      On a scale of one to 10, around seven.

      Which solution did I use previously and why did I switch?

      No we didn't use any other suite of EAI products.

      What's my experience with pricing, setup cost, and licensing?

      I don't have insight on the pricing.

      Which other solutions did I evaluate?

      I have no information on that.

      What other advice do I have?

      Upgrade to recent versions has improved things considerably compared to older versions.

      This product is for larger companies. Compared to TIBCO I think webMethods is better in terms of ease of use and support.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free webMethods Integration Server Report and get advice and tips from experienced pros sharing their opinions.
      Updated: April 2024
      Buyer's Guide
      Download our free webMethods Integration Server Report and get advice and tips from experienced pros sharing their opinions.