We performed a comparison between Pega BPM and webMethods Integration Server based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pega BPM offers a lot of out-of-the-box functionalities."
"The most valuable feature is the situational layer cake."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The product helps you to build faster."
"The most valuable features are case management and integration services."
"It’s fairly easy to view, move, and mange access across different components. Different component types are categorized and can be viewed in a web based administration console."
"The Software AG Designer has been great. It's very intuitive."
"One of the most important features is that it gives you the possibility to do low-level integration. It provides a lot of features out of the box, and over the years, it has matured so much that any problem that is there in the market can be solved with this product. We can meet any requirements through customizations, transformations, or the logic that needs to be put in. Some of the other products struggle in this aspect. They cannot do things in a certain way, or they have a product limitation, whereas, with webMethods, I have never faced this kind of problem."
"Segregation of deployment for the environments is the most valuable feature of the solution."
"A product with good API and EDI components."
"Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server."
"Currently, we're using this solution for the integration server which helps us to integrate with the mainframe."
"They are the building blocks of EAI in SAG products, and they offer a very good platform."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"The cost of licensing could be improved."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"Its implementation in the public sector was a bit complex."
"The UI part needs improvement."
"They need to support the solution better, at this time the company does not have enough support."
"Documentation needs tuning. There is a lot of dependency with SoftwareAG. Even with the documentation at hand, you can struggle to implement scenarios without SAG’s help. By contrast, IBM’s documentation is self-explanatory, in my opinion."
"We need more dashboards and reporting engines that can provide detailed information for management. In short, we need better analytics."
"The interface needs some work. It is not very user-friendly."
"The logging capability has room for improvement. That way, we could keep a history of all the transactions. It would be helpful to be able to get to that without having to build a standalone solution to do so."
"Forced migration from MessageBroker to Universal Messaging requires large scale reimplementation for JMS."
"The initial setup of the webMethods Integration Server is not easy but it gets easier once you know it. It is tiresome but not difficult."
"The orchestration is not as good as it should be."
"I would like to have a dashboard where I can see all of the communication between components and the configuration."
More webMethods Integration Server Pricing and Cost Advice →
Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while webMethods Integration Server is ranked 3rd in Enterprise Service Bus (ESB) with 60 reviews. Pega BPM is rated 8.2, while webMethods Integration Server is rated 8.0. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of webMethods Integration Server writes "Event-driven with lots of helpful formats, but minimal learning resources available". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas webMethods Integration Server is most compared with IBM Integration Bus, webMethods.io Integration, Mule ESB, TIBCO BusinessWorks and Boomi AtomSphere Integration. See our Pega BPM vs. webMethods Integration Server report.
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