We performed a comparison between Alibaba Cloud and Amazon AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to set up."
"It's easy to use, cheaper than other solutions, and more secure."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"It is a scalable product. So, scaling up or scaling down is possible."
"Cloud Trail API log storage."
"I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications."
"We can spin up the server anytime and have root access to it."
"The scalability of the product is the solution's most valuable feature."
"The cutting-edge design is valuable."
"The ecosystem offered by the product has almost everything."
"Amazon AWS is very user-friendly."
"This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, it is not required to accommodate a full workload. You can start with a basic version and scale up as needed."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"It is not robust."
"Alibaba Cloud needs to increase availability in Thailand."
"The user experience must be improved."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"I would like to see CloudFormation made more in the programming way of thinking."
"Some features may be better in Azure or some other portal. AWS could add some of those features."
"I think Amazon could improve some of the security or fine-grained access for metadata and many other things."
"It has the technical support features, but they need to be improved. It has lots of users, but they need to be managed accordingly."
"They do not yet have a complete solution for APM monitoring. But this, along with real user monitoring, is something that they are actively working on improving."
"While AWS often is at the top of my list to recommend to people, I always have to tell them, "Hey, you got to be careful because if they don't like you, they can shut you down in a heartbeat. And they can kill an entire company by doing that.""
"There is no control of downtime."
"I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to backup his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews. Alibaba Cloud is rated 7.4, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Oracle Cloud Infrastructure (OCI), Google Firebase and DigitalOcean, whereas Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Equinix Metal. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.