We performed a comparison between Alibaba Cloud and Oracle Cloud Infrastructure (OCI) based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable product. So, scaling up or scaling down is possible."
"It's easy to use, cheaper than other solutions, and more secure."
"ECS is the most valuable feature of the solution."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the solution to run VMs."
"It is easy to set up."
"The installation is easy."
"We use the product for storage and as a VPN."
"Just having the many options and features offered by the product through the cloud is a major benefit."
"I like that the program is flexible. I can use it to write Java scripts. I also like the website, because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use."
"This is a highly available and scalable solution that can host both modern and legacy on-premises applications."
"The performance and processing capability are excellent."
"The deployment is most valuable feature."
"Oracle is a very useful tool in terms of usability and customization."
"I have found Oracle Cloud to be a scalable solution."
"The pricing isn't too bad."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"It is not robust."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution should have more integration."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud needs to increase availability in Thailand."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution."
"Technical support does not offer the best service and should be improved."
"The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options."
"The product could use some more development and maturity so it has more peripheral functionality already integrated."
"Simplifying the cloud management console would be really valuable for small and large customers alike."
"The setup was not simple."
"The monitoring tool and the migration from on-premise to the cloud should be much easier."
"Database instances and computer storage are areas with shortcomings in the product that need improvement."
More Oracle Cloud Infrastructure (OCI) Pricing and Cost Advice →
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while Oracle Cloud Infrastructure (OCI) is ranked 3rd in Infrastructure as a Service Clouds (IaaS) with 91 reviews. Alibaba Cloud is rated 7.4, while Oracle Cloud Infrastructure (OCI) is rated 7.8. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Google Firebase and DigitalOcean, whereas Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and Google Firebase. See our Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.