We performed a comparison between Amazon CloudWatch and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Datadog ultimately won out in this comparison. According to reviews, Datadog appears to be a more comprehensive and high performing solution. Amazon CloudWatch does come out on top in the setup and pricing categories, however.
"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"We have found the pricing to be reasonable."
"It's a very simple logging system."
"It is a stable solution...I rate the technical support a ten out of ten."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"The product can be integrated with AWS very easily."
"Our team finds it overall quite useful."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"APM and tracing are super useful."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"Profiling has been made easier."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"We've found it most useful for managing Rstudio Workbench, which has its own logs that would not be picked up via Cloudwatch."
"The most valuable aspect of the solution is the APM."
"The product should provide more features."
"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."
"The solution should provide human-readable metrics."
"The product's configuration has some challenges. The solution needs to be more user-friendly."
"It's not an advanced way of monitoring."
"The solution could benefit from a price decrease."
"The technical support must be improved."
"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"The sheer amount of products that are included can be overwhelming."
"One area where I was really looking for improvement was the CSPM product line. I had really wanted to have team-level visibility for findings, since the team managing the resources has much more context and ability to resolve the issue, as the service owner. However, this has been added to the announcement in a recent keynote."
"The on-premise version is very difficult to upgrade."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"Datadog could have a better business analysis module."
"The solution needs to integrate AI tools."
"There is occasional UI slowness and bugs."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Datadog is ranked 1st in Cloud Monitoring Software with 137 reviews. Amazon CloudWatch is rated 8.0, while Datadog is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Amazon CloudWatch is most compared with Zabbix, Google Cloud's operations suite (formerly Stackdriver), Dynatrace, SolarWinds NPM and Nagios XI, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Coralogix. See our Amazon CloudWatch vs. Datadog report.
See our list of best Cloud Monitoring Software vendors and best Log Management vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.