We compared Zabbix and Amazon CloudWatch across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Zabbix's setup can vary in ease and complexity, requiring technical expertise and knowledge of Linux and programming. However, it offers extensive features, customization options, and a free open-source version. On the other hand, Amazon CloudWatch has an easy and straightforward setup process, user-friendly interface, and good technical support. It is highly valued for its simplicity, stability, scalability, and integration with other AWS services. However, it has limitations in monitoring application performance and generating reports. Pricing-wise, Zabbix is free and open-source, while CloudWatch's pricing is considered reasonable.
"The tool's UI is good. One can scroll through the logs very easily."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"The most valuable feature of Amazon CloudWatch is reliability."
"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."
"It's a very simple logging system."
"I have found the memory metrics and the CPU metrics valuable."
"The initial setup is easy."
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"The initial setup was not complex."
"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"The template system in Zabbix is very beneficial as it saves time in configuration."
"Health and communication links availability."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."
"Zabbix is very easy to implement."
"The solution's pricing is a bit higher."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"It's not an advanced way of monitoring."
"This product lacks some features: real-time data stream monitoring, application performance monitoring, mobile app monitoring, and live dashboards. Its workflows also need improvement."
"Amazon CloudWatch's pricing needs improvement."
"The technical support must be improved."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"The solution's auto-scaling could be improved."
"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."
"If you want to use all of the features then you have to pay a licensing fee."
"Documentation terminology could be improved."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 101 reviews. Amazon CloudWatch is rated 8.0, while Zabbix is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Amazon CloudWatch is most compared with Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace, SolarWinds NPM and Nagios XI, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and SCOM. See our Amazon CloudWatch vs. Zabbix report.
See our list of best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
