We performed a comparison between AppDynamics Mobile Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"We have found the scalability to be quite good."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"The most valuable feature of the solution is its GUI."
"The product's initial setup phase was very easy."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The product allows the developer to see the actual problems in the applications."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"I would like to see a better way to automate actions based on the events generated by the tool."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"The solution needs to have staging."
"The solution should include more detailed reports for SQL database requests."
"There were some settings we had issues with."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"Compared to their competitors, they are missing some features at the moment."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
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AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews while New Relic is ranked 2nd in Mobile APM with 152 reviews. AppDynamics Mobile Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Mobile Real-User Monitoring is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Mobile Real-User Monitoring vs. New Relic report.
See our list of best Mobile APM vendors.
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