Apple Xcode vs ServiceNow comparison

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Apple Logo
935 views|360 comparisons
85% willing to recommend
ServiceNow Logo
17,234 views|10,371 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Apple Xcode and ServiceNow based on real PeerSpot user reviews.

Find out what your peers are saying about OutSystems, Mendix, Salesforce and others in Mobile Development Platforms.
To learn more, read our detailed Mobile Development Platforms Report (Updated: May 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is stable and user-friendly.""It is complete and relevant to the job at hand.""We like the ease of access and navigation that this solution provides.""The tool's most valuable features are debugging and code management.""Xcode has quite a bit of code error checking built-in, which is great. It also goes a step further and suggests fixes.""The most valuable feature of Apple Xcode is that it is up to date.""Xcode is pretty smart. It's easy to set up and works perfectly on Android."

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"ServiceNow is easy to use.""The pricing of the product is quite good. It's not too expensive.""I have found that sorting and grouping functions are particularly useful.""The flow designer for application development is the most valuable. The newest version of flow designer allows us to develop applications quite fast. We can have custom and mobile applications. It has an interface for mobiles, and it also has a good reputation.""Being able to have the required information for project management is valuable. I've got multiple people accessing it, and I'm tracking tasks with percentages done. It allows me to have detailed notes and provides the ability to attach documents. I have used a lot of project management solutions, and there were gaps in terms of what was available. ServiceNow has got all the features and functionalities. It is a solid solution. It is also easy to get into and use. It is certainly highly scalable.""It offers ready-built automation and simpler configuration for workflows.""ServiceNow provides quite good insights about what is happening in the organization.""Very easy to implement and to respond to my clients' needs."

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Cons
"The size of Apple Xcode could improve. It is too large.""There is a drag-and-drop visual system, but as soon as you do something dynamic, then you are unable to use it.""We would like a 'light' version of this solution to be developed, as it currently uses a lot of memory space.""It is a bit challenging to sign in.""There should be additional documentation on App Store deployment. In terms of features, they're pretty much on top of where they need to go. I've been happy with its progress so far. As things evolve, they need to evolve to match that need.""It consists of multiple components and needs a simplified process. This particular area could be more stable.""As Apple has introduced more and more features on top of Xcode, it sometimes, but very rarely, hangs."

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"The level of complexity and the level of discovery are the two areas that can be improved. Its UI needs to evolve. They focus a lot on cool colors and other little things, which don't bring value in terms of functionality. They need to focus less on presentation and more on the functionality within the UI. Its discovery mechanism should be improved. There is a component in ServiceNow that discovers the assets, but it doesn't do an immediate discovery, and there is a lag. If I want to open a ticket for a laptop or an asset, that asset needs to exist within ServiceNow for me to be able to say that I need to have its disk space or memory increased. It is referred to as a CI or configuration item in ServiceNow. Sometimes, ServiceNow doesn't discover these items, and as a result, I cannot open a ticket and tag that system or asset. If a system was introduced to the environment last week and it is still not listed, it becomes a problem. I will either have to wait or manually enter that system or asset. So, if I have a laptop with only 8 GB of memory and I want to request 16 GB of memory, I won't be able to do that in ServiceNow because my system or asset hasn't been discovered yet. Discovery is not immediate, and there is a lag.""When we are using the solution on mobile phones on their networks the performance is reduced with a delay of approximately 8 seconds. There is less delay using the desktop computers connected to the WiFi or to the network directly.""For me, there's a real opportunity, especially within the IT Service Management suite, to give a much better overall view of the workflow that individuals have across the different applications. At the moment, a lot of information is quite siloed in the different tables in ServiceNow.""I do not like the user interface.""There is a need to learn scripting because as in the case of all the ITSM tools, scripting is needed for customization. If you're not very comfortable with scripting, then you may feel that you cannot do everything in ServiceNow without learning scripting.""The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team requirements, and the best licensing model based on whether companies prefer ownership or consumption-based models.""The interface is not user-friendly.""The solution could be made cheaper. Machine learning and artificial intelligence should be introduced in the next release."

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Pricing and Cost Advice
  • "It has an annual renewal."
  • "There are no licensing costs for Xcode and no hidden charges. You just download it."
  • "You can start off using Apple Xcode for free but if you start using some more of their enhanced features, it's going to be hundreds of dollars a month. There are corporate licenses but most individual users will not be worried about the corporate license, only your CFO will or the person in charge of the software department."
  • "We don't have to pay for Apple Xcode's licenses."
  • More Apple Xcode Pricing and Cost Advice →

  • "The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify."
  • "It has a higher cost compared to local/regional solutions."
  • "We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less."
  • "It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost."
  • "ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform."
  • "ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably."
  • "Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive."
  • "Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers."
  • More ServiceNow Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool's most valuable features are debugging and code management.
    Top Answer:Apple Xcode's usability for developers needs enhancement. It consists of multiple components and needs a simplified process. This particular area could be more stable.
    Top Answer:The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping the… more »
    Top Answer:Hi Netanya I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp.  Because ServiceNow has a very strong module (Performance Analysis) reporting which will… more »
    Top Answer:The solution has a user-friendly interface.
    Ranking
    Views
    935
    Comparisons
    360
    Reviews
    5
    Average Words per Review
    365
    Rating
    7.4
    Views
    17,234
    Comparisons
    10,371
    Reviews
    23
    Average Words per Review
    420
    Rating
    8.4
    Comparisons
    BMC Helix ITSM logo
    Compared 10% of the time.
    Microsoft Power Apps logo
    Compared 10% of the time.
    Pega BPM logo
    Compared 9% of the time.
    IBM Maximo logo
    Compared 4% of the time.
    Appian logo
    Compared 4% of the time.
    Learn More
    Overview

    Apple Xcode is a comprehensive suite of developer tools for producing programs for the Mac, iPhone, iPad, Apple Watch, and Apple TV. Xcode creates a streamlined workflow for user interface design, coding, testing, debugging, and app store submission.

    Xcode is an IDE (integrated development environment) designed for both novice and expert developers to use, and it is the only tool that is officially supported for designing and uploading programs to Apple's app store. Xcode contains all of the tools required to construct an app in a single software package, including a text editor, a compiler, and a build system. It includes a number of tools to speed up the development process so that seasoned developers may produce apps with lightning speed and beginners can create apps with ease.

    As a code editor, Xcode supports a wide range of programming languages, including C, C++, Objective-C, Objective-C++, Java, AppleScript, Python, Ruby, ResEdit, and Swift.

    It employs the Java, Carbon, and Cocoa programming models.

    Apple XCode Features

    Apple XCode has many valuable key features. Some of the most useful ones include:

    • The new single target supports many platforms and conditionally includes dependencies, code, resources, and build parameters for particular systems.
    • Downloadable simulator runtimes for the most recent versions of watchOS and tvOS.
    • To improve parallelism and spot build performance concerns, a new assistant editor can build logs and display the build timeline.
    • Regex support, including syntax highlighting and playgrounds inline results for rapid iteration.
    • Support for iPadOS DriverKit driver development.
    • Asset catalog allows you to upload a single 1024 x 1024 pixel app icon, and it will be automatically resized for the target.
    • Debugging: The memory graph debugger now shows all incoming and outgoing memory graph references.
    • Documentation: Swift-DocC facilitates the creation of documentation for Objective-C and C APIs. The Swift-DocC documentation that Xcode 14 generates is now compatible with the majority of managed hosting services, including GitHub Pages.
    • Instruments: The new Swift Concurrency template tracks the application and behavior of Swift's concurrency primitives. The new Hang Tracing tool demonstrates when the main thread of an app is unable to handle incoming events.
    • Localization: Swift localization packages can be exported.
    • Organizer: New diagnostic reports on app hangs.
    • Previews: New design supports automatically generated variants for appearance, accessibility, sizes, and more. It is interactive by default.
    • Source editor: Enhanced code completion with top-level initializers, overloads consolidated into a single row, and a better default argument experience. As you scroll, code structure pins to the top of the source editor. Jump to definition and callers includes a brand-new user interface that assists you in distinguishing between overloads and call locations.
    • Swift packages in Xcode, command and build plug-in integration.

    Reviews from Real Users

    A founder of a tech vendor writes of the solution, “It was essential. You can't develop mobile apps for the Apple platforms without it. I would rate it a nine out of 10 for its consistency. It keeps evolving.”

    ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

    ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

    ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

    “The Smarter Way to Workflow”

    ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

    ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

    ServiceNow offers service management software for industries including:

    Cloud services
    Education
    Financial services
    Government
    Healthcare
    Manufacturing
    Telecommunications

    Reviews from Real Users

    PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.

    Sample Customers
    Information Not Available
    AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm11%
    Educational Organization8%
    Construction Company8%
    REVIEWERS
    Computer Software Company17%
    Financial Services Firm15%
    Manufacturing Company11%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization22%
    Computer Software Company11%
    Financial Services Firm10%
    Government7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise14%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    REVIEWERS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise30%
    Large Enterprise55%
    Buyer's Guide
    Mobile Development Platforms
    May 2024
    Find out what your peers are saying about OutSystems, Mendix, Salesforce and others in Mobile Development Platforms. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Apple Xcode is ranked 10th in Mobile Development Platforms with 7 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 212 reviews. Apple Xcode is rated 7.6, while ServiceNow is rated 8.4. The top reviewer of Apple Xcode writes "Efficient, up-to-date, and straightforward installation". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Apple Xcode is most compared with Xamarin Platform, OutSystems, Appium and Microsoft Azure App Service, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.

    We monitor all Mobile Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.