We performed a comparison between Apple Xcode and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about OutSystems, Mendix, Salesforce and others in Mobile Development Platforms."It is stable and user-friendly."
"It is complete and relevant to the job at hand."
"We like the ease of access and navigation that this solution provides."
"The tool's most valuable features are debugging and code management."
"Xcode has quite a bit of code error checking built-in, which is great. It also goes a step further and suggests fixes."
"The most valuable feature of Apple Xcode is that it is up to date."
"Xcode is pretty smart. It's easy to set up and works perfectly on Android."
"ServiceNow is easy to use."
"The pricing of the product is quite good. It's not too expensive."
"I have found that sorting and grouping functions are particularly useful."
"The flow designer for application development is the most valuable. The newest version of flow designer allows us to develop applications quite fast. We can have custom and mobile applications. It has an interface for mobiles, and it also has a good reputation."
"Being able to have the required information for project management is valuable. I've got multiple people accessing it, and I'm tracking tasks with percentages done. It allows me to have detailed notes and provides the ability to attach documents. I have used a lot of project management solutions, and there were gaps in terms of what was available. ServiceNow has got all the features and functionalities. It is a solid solution. It is also easy to get into and use. It is certainly highly scalable."
"It offers ready-built automation and simpler configuration for workflows."
"ServiceNow provides quite good insights about what is happening in the organization."
"Very easy to implement and to respond to my clients' needs."
"The size of Apple Xcode could improve. It is too large."
"There is a drag-and-drop visual system, but as soon as you do something dynamic, then you are unable to use it."
"We would like a 'light' version of this solution to be developed, as it currently uses a lot of memory space."
"It is a bit challenging to sign in."
"There should be additional documentation on App Store deployment. In terms of features, they're pretty much on top of where they need to go. I've been happy with its progress so far. As things evolve, they need to evolve to match that need."
"It consists of multiple components and needs a simplified process. This particular area could be more stable."
"As Apple has introduced more and more features on top of Xcode, it sometimes, but very rarely, hangs."
"The level of complexity and the level of discovery are the two areas that can be improved. Its UI needs to evolve. They focus a lot on cool colors and other little things, which don't bring value in terms of functionality. They need to focus less on presentation and more on the functionality within the UI. Its discovery mechanism should be improved. There is a component in ServiceNow that discovers the assets, but it doesn't do an immediate discovery, and there is a lag. If I want to open a ticket for a laptop or an asset, that asset needs to exist within ServiceNow for me to be able to say that I need to have its disk space or memory increased. It is referred to as a CI or configuration item in ServiceNow. Sometimes, ServiceNow doesn't discover these items, and as a result, I cannot open a ticket and tag that system or asset. If a system was introduced to the environment last week and it is still not listed, it becomes a problem. I will either have to wait or manually enter that system or asset. So, if I have a laptop with only 8 GB of memory and I want to request 16 GB of memory, I won't be able to do that in ServiceNow because my system or asset hasn't been discovered yet. Discovery is not immediate, and there is a lag."
"When we are using the solution on mobile phones on their networks the performance is reduced with a delay of approximately 8 seconds. There is less delay using the desktop computers connected to the WiFi or to the network directly."
"For me, there's a real opportunity, especially within the IT Service Management suite, to give a much better overall view of the workflow that individuals have across the different applications. At the moment, a lot of information is quite siloed in the different tables in ServiceNow."
"I do not like the user interface."
"There is a need to learn scripting because as in the case of all the ITSM tools, scripting is needed for customization. If you're not very comfortable with scripting, then you may feel that you cannot do everything in ServiceNow without learning scripting."
"The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team requirements, and the best licensing model based on whether companies prefer ownership or consumption-based models."
"The interface is not user-friendly."
"The solution could be made cheaper. Machine learning and artificial intelligence should be introduced in the next release."
Apple Xcode is ranked 10th in Mobile Development Platforms with 7 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 212 reviews. Apple Xcode is rated 7.6, while ServiceNow is rated 8.4. The top reviewer of Apple Xcode writes "Efficient, up-to-date, and straightforward installation". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Apple Xcode is most compared with Xamarin Platform, OutSystems, Appium and Microsoft Azure App Service, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
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