We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Devo based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight Enterprise Security Manager is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Devo users praised the solution’s ability to ingest and store data in its original format and multi-tenancy feature. Devo’s community-driven content and code-based approach earned positive comments. ArcSight ESM users have recommended improvements in training, speed, and data administration, while Devo could benefit from improved workflow integration and search features. Users say Devo’s agents could handle Windows event logs better, and the solution should overhaul its basic reporting mechanisms.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Devo customers value their collaborative approach, responsiveness, and strong partnerships. Customers appreciate the ease of working with Devo and trust their support team.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Devo's initial setup was deemed manageable, with users praising the ease of data onboarding as well as the availability of professional services and training.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Devo's pricing is considered fair and competitive with no hidden costs. However, reviewers recommend that Devo's pricing tiers should offer more flexibility.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Devo offers a substantial return on investment thanks to the solution’s superior data ingestion, scalability, and cost savings.
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log."
"I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me."
"It is a robust product and has multiple valuable features."
"Very good real-time reporting with a good dashboard."
"The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data."
"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."
"The tool should improve its UI. It also should make data more searchable."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"The security area has room for improvement."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"There are some issues from an availability and functionality standpoint, meaning the tool is somewhat slow. There were some slow response periods over the past six to nine months, though it has yet to impact us terribly as we are a relatively small shop. We've noticed it, however, so Devo could improve the responsiveness."
"The price is one problem with Devo."
"I would like to have the ability to create more complex dashboards."
"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Devo is ranked 13th in Security Information and Event Management (SIEM) with 21 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Devo is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Devo writes "Keeps 400 days of hot data, covers our cloud products, and has a high ingestion rate and super easy log integrations". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Snare, whereas Devo is most compared with Splunk Enterprise Security, IBM Security QRadar, Microsoft Sentinel, LogRhythm SIEM and Datadog. See our ArcSight Enterprise Security Manager (ESM) vs. Devo report.
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