We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Securonix Next-Gen SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight Enterprise Security Manager is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. ArcSight ESM users have recommended improvements in training, speed, and data administration. Securonix Next-Gen SIEM offers multiple advanced features, such as Spotter for in-depth search and analysis and extensive customization options. Securonix users highlighted the need for greater flexibility in modifying reports and templates and improved analytics and visualization.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Securonix has been praised for its effective support and timely problem resolution.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Some users found the Securonix Next-Gen SIEM setup to be straightforward, but others found it complex.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Securonix Next-Gen SIEM is competitively priced and more affordable than many SIEM solutions.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Users say Securonix Next-Gen SIEM offers a significant return on investment by streamlining infrastructure management and enhancing overall efficiency.
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."
"The stability of ArcSight Enterprise Security Manager is good."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"Usability is the most valuable feature. The accessibility is quite good."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"We have been satisfied with the support."
"The most valuable feature is what Securonix calls enrichment. Securonix is very powerful because of all the data it can process and automatically enrich. The actionable intelligence it provides is one of its benefits, due to the processing capacity it has."
"Risk scoring was nice. We could exactly see which user had the highest risk score, and then we could pick it up and work on it."
"[The solution has] incident-management or case-management functionality. If someone were to download a high number and we decided we needed to investigate it, I could open a case right in the tool. It would be able to directly reference the data that they downloaded and we could open and shut the case directly in the tool, as well as report from it."
"The two major features of this product we extensively use are the UEBA capability and the multi-tenant approach with the centralized data logs system. Customers are very happy with these features."
"When we were looking for products for our security monitoring needs, our biggest requirement was that we wanted something based on machine-learning and analytics. If you go with rules, it can raise a lot of noise. Securonix, with its UEBA capability, had the best analytics use-cases."
"The customizability of the tool is valuable. We are able to customize the use cases and create them easily without a large amount of Securonix assistance. It's very flexible. We do not have to rely on Professional Services to modify or create a new use case."
"Its console is very easy to use and configure. It is very intuitive for our use cases. App integrations are also pretty nice."
"The detection of threats and reduction of false positive alarms as compared to other solutions are valuable features. It has improved threat detection response and reduced a lot of noise from false positives as compared to our previous SIEM solutions."
"They also could improve the product by integrating user and identity behavior analytics."
"The stability isn't quite perfect. We occasionally run into problems."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"Customer service and support is our biggest challenge."
"ArcSight ESM is lacking cloud scalable technology."
"The technical support of the solution is an area with shortcomings and needs improvement."
"The solution could provide more automation."
"It seems to me that within Securonix there is no option for completely visualizing the types of sources or if there is any loss of logs. I've heard that they have an additional module to validate those types of cases, but in terms of the platform itself only, I can only see how often it sends data but not any specific detail."
"Other than issues with the training, there have been issues with the encryption. There have also been issues with some of the reporting, minor glitches that they have fixed as they've gone along."
"Parsing needs to be improved. Every time we integrate a new, specific data source, we face a lot of problems in parsing, even for the old data source."
"It takes too long to generate Spotter reports. For example, a 90-day report is around 100 megabytes. That takes a while, but a one-day report can be generated in a few seconds. We would be happy if they sped up the process."
"Sometimes, the injectors lag and are not loading. It would be nice if that could be improved."
"We would like a little more face-to-face training. Securonix has several tutorials on its website, but we want there to be a person in Colombia who does training or workshops to give us a better understanding of the platform."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Securonix Next-Gen SIEM is ranked 7th in Security Information and Event Management (SIEM) with 27 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Securonix Next-Gen SIEM is rated 8.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Securonix Next-Gen SIEM writes "Spotter tool has helped us eliminate many hours required to manually create link analysis diagrams". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Devo, whereas Securonix Next-Gen SIEM is most compared with IBM Security QRadar, Microsoft Sentinel, Splunk Enterprise Security, LogRhythm SIEM and Rapid7 InsightIDR. See our ArcSight Enterprise Security Manager (ESM) vs. Securonix Next-Gen SIEM report.
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Arcsight is a legacy SIEM a Ro-bust log management tool however works on EPS ( Events per second) costing, which mounts recurring cost on year on year basis. However Securonix SIEM based on Data Lake and Advanced Analytics or UEBA suite which provides rich context of any insider threat. You can also have Incident Responder and Threat hunting along with automated response with Play books with add on SOAR tool. I think for a mid-ranged bank Securonix may suite better , also one can have this as service by Cloud service for above tools if options available for the same.
Since you are in financial services and your risk is high and there is compliance that your firm should be following. We would need to at least have a conversation before we recommend anything.
I agree with the other responses this is a specific question and I would need more information to give you the best advice.
QRadar, Splunk, or LogRythm could be better options. The success of SIEM solutions depends a lot on the expertise of the SOC team that will be managing the alerts generated by SIEM solutions. It is also worthwhile to evaluate the forensics capability of these solutions before buying.
I would agree that besides the technology you also need the manpower behind it. And with regards to technology, you asked Securonix vs Arcsight. I would go with Arcsight, to gain the visibility into the logs first. I have worked with Arcsight for 8 years now as a partner and as a customer. We were able to ingest logs from anywhere, we were able to ingest logs from anything - custom applications, custom logs - not to mention the logs from the usual security devices - and you also get the OOB support for a lot of devices - Sales claims they have the broadest support with regards to other SIEM vendors.
Yes it was said that it was dated, but they are really making strides to modernize the solution and they will also integrate a Machine Learning UEBA from Interset. My suggestion would be to deploy a SIEM first, which can then be upgraded with an UEBA solution.
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to admin costs for handling more complex scenarios the same applies to QRadar. Looks like the old champions like ArcSight are getting a little "out of Date". That's why my company (SW development and consulting) decided to recommend Splunk to our customers since 2012.
Actually the best solution for me is to install is a Splunk core with the cost-free Sec App in Phase 1, later on, you can upgrade with the big enterprise sec and get into full automation with phantom, but be patient.
So upfront the license fee is quite higher then comparatives but you save a lot Invest on PeopleSite. Another advantage is you can get rid of the classy ETL-Layer structure, so explorative searches and quick adaptation is really possible.
If you have concerns about the budget, let me give you one thing on the way. The data you collect for security reasons can be very useful for other departments. Think of ITOps, Compliance, Transactionscontroll, even marketing.
So share them some Dashboard with a scope on their issues and they will share your costs.
Splunk is a leader in Gartner so your or your boss's political risk choosing Splunk is quite low.
Jospeh´s recommendation is worth a look if you must use ArcSight or other classy ETL-structured SIEMs.
We didn’t use any of the products but I include you a link to Gartner comparison. https://www.gartner.com/review.
To be upfront
I am a security vendor and we are the authors and developers of Snare our SIEM-agnostic Enterprise solution for log collection and log management.
We work with lots of Siem vendors and Snare deploys and integrates with all major SIEM platforms e.g. Arcsight, Qradar, Splunk, RSA. We have over 500 Banks and financial services companies using Snare Agents and Snare central where we have been able to contain and reduce their Siem ingestion charges by up to 60% where the Siem vendor charges for log data ingestion by EPS, GB or any metered basis - https://www.youtube.com/channel/UCr8sLTVcI7oivIjEQBfu7UA.
Snare collaborates and compliments SIEM solutions. Snare Agents provide Granular Filtering @ Source, Truncation of Noise out of logs @ Source in a lightweight Agent. Snare Central provides dashboard analytics to monitor log traffic from windows, Linux, Unix, OSX, Syslog feeds etc.while also providing "Out of the Box Compliance Reporting, Alerts" and ability to reflect logs to multiple destinations simultaneously.
From our experience, Arcsight is a good SIEM, very feature-rich but does require a lot of resources and is generally very expensive one-time and ongoing ingestion of logs into Arcsight (unless you have Snare). Arcsight connectors provide an agentless collection process but this has many issues as it is not as secure as Agents and can invite log tampering, no encryption, unable to set group policy etc...
I have lots of my customers using Snare Agents with logs going to Arcsight and can provide a reference point if required. My largest financial services customer has over 100,000 Snare agents filtering, reflecting logs to Arcsight. Please take a look at https://www.snaresolutions.com/siem-integration/
Securonix is a good SIEM tool, even if you want to use it as a service (SaaS) solution.
UTMStack is another Next-Gen SIEM that delivers cybersecurity services like Penetration Testing, Vulnerability Assessment, SOC-as-a-Service, and others at a cost-effective price.
Both are recommendable, and your election depends on what you need.