We performed a comparison between Atlassian Confluence and Box based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"We have found limiting permissions and history very valuable."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"It is a good collaboration tool."
"It's easy to use and you can create all types of pages."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"Easy to share information and the integration with JIRA is good."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"I like the ease of use."
"The application is very light in terms of uploading and downloading files."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The solution is scalable."
"Sharing and collaborating across files and folders has been a massive game changer."
"Box is very user-friendly; more so than SharePoint."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"Atlassian Confluence could improve the stability, there are timeouts sometimes."
"There is no concept of peer review or a draft mode - whatever you write is live."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"Atlassian Confluence is not really a community-friendly solution."
"The upload speed needs improvement."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"The UI should be faster. Sometimes it lags when switching between documents."
"I find their API to be quite complex and it could be more straightforward."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while Box is ranked 4th in Enterprise Content Management with 39 reviews. Atlassian Confluence is rated 8.2, while Box is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Jive, whereas Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and NetApp Cloud Volumes ONTAP.
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