We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found limiting permissions and history very valuable."
"With Confluence, everything is in one place, so it's easy to find documentation."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"Easy to share information and the integration with JIRA is good."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"The most valuable feature of the solution is file sharing or information sharing."
"Tech support tops off as excellent."
"It keeps our company organized and everything is in one place."
"Helps with document collaboration and workflow."
"The most valuable features are the Integrations, web site, and search."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"It has made us faster and more efficient."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"Space maintenance could be made a little more user-friendly."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"There is no concept of peer review or a draft mode - whatever you write is live."
"There is room for improvement in terms of pricing."
"The standard table capability is substandard and virtually unusable."
"The user interface could be improved."
"During uptime under our network, it is hard to find info when content is hefty."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"Using SharePoint is difficult."
"The initial setup process is not intuitive."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"The solution lacks collaboration features."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 150 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
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