We performed a comparison between Atlassian Confluence and Microsoft Teams based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables we would conclude that Microsoft Teams finishes ahead of Atlassian Confluence. With Microsoft Teams, users get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the entire Microsoft ecosystem makes it a very easy choice for many users.
"The most valuable features is its design documentation abilities."
"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"Easy to share information and the integration with JIRA is good."
"This is a scalable solution that supports thousands of users."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly."
"The most valuable feature of Microsoft Teams is its UI...It is a stable solution."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
"When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform."
"I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page."
"The initial setup process is straightforward for technical executives."
"The solution is simple and present in many devices at one time."
"The most valuable features are visual and audio, as they are very clear with no interruptions."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"The way Atlassian Confluence handles tickets could be improved."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"The product should have a workflow with approvals out-of-the-box."
"Managing user permissions and credentials could be easier."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"Atlassian Confluence is not really a community-friendly solution."
"I would like to get more frequent updates, and the solution’s stability could be improved."
"The solution's stability can be better."
"Screen sharing sometimes causes the solution to crash."
"The solution’s stability could be improved."
"Whiteboard tool not embedded in the solution."
"User interface could be improved"
"The product should improve its security."
"The solution needs to be more stable. I have found Zoom to be more stable than Teams."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Atlassian Confluence is rated 8.2, while Microsoft Teams is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Atlassian Confluence is most compared with Microsoft OneDrive, Office 365, SharePoint, Zendesk and Slack, whereas Microsoft Teams is most compared with SharePoint, Symphony, Loom, Chatter and Huddle. See our Atlassian Confluence vs. Microsoft Teams report.
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Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki.
And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again.
We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers.
That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other.
We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.
The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features.
Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look.
Conclusion
For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.