We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With Confluence, everything is in one place, so it's easy to find documentation."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"The scalability is enough for our use cases. It covers all our needs."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"The search functionality is a really powerful feature."
"The solution makes it easy to create groups, share documents, and communicate."
"The solution's initial setup process is easy."
"Slack helps me to read bulk messages."
"The most valuable feature for me was the different channels."
"Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us."
"Slack provides very fast communication."
"The product is user-friendly."
"Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Space maintenance could be made a little more user-friendly."
"The UX is a little bit all over the place."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"I would like to see the text editor upgraded from its current limited abilities."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"The way Atlassian Confluence handles tickets could be improved."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"Slack should add a feature to schedule meetings."
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"It would be highly advantageous if it could incorporate calendar information from sources like Outlook or Gmail, providing users not only with meeting schedules but also a comprehensive daily agenda view."
"I would like the in-meeting content sharing facility to be improved."
"The solution should have less frequent updates."
"Customization is something that Slack is lacking."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zoho Learn, whereas Slack is most compared with Symphony, SharePoint, Chatter, ChatWork and Zulip. See our Atlassian Confluence vs. Slack report.
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