We performed a comparison between BMC TrueSight Operations Management and Dynatrace based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace has a user-friendly interface, easy deployment, good scalability, AI capabilities for incident alert automation, and offers a Kubernetes module for topology visualization. Even though the solution is expensive compared to competitors, it provides good value for its cost and is a great choice for companies seeking a user-friendly and scalable solution.
"It is very helpful to be able to apply rule-based routing to alerts."
"I believe that the ease of use and UI is great"
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The major advantage of the product is estate management."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"It works irrespective of the operating system we’re running."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The Event Management is outstanding; still is the most interesting part of the product."
"You get a good insight into what is going on inside your code."
"The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer."
"It reduces our efforts to identify services failing in production."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
"Great for monitoring critical internal and public-facing applications."
"BMC TrueSight Operations Management could improve the reporting."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Deployment requires lots of resources (servers). It has too many consoles."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The product must provide application or service monitoring features."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all."
"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."
"There were a number of marketing promises that were made, which we do not see it in the tool yet. "
"One piece that we think that's missing is, there were thread names that were missing in analytical information in the Dynatrace solution, versus the AppMon solution. The AppMon solution gives you that information, and it is very helpful for connecting dots and bringing all the pieces together."
"This solution would be improved with the addition of annotations for automated custom metrics creation."
"The web-based UI needs to be improved."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. BMC TrueSight Operations Management is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, ServiceNow IT Operations Management, Zabbix, New Relic and Splunk ITSI (IT Service Intelligence), whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our BMC TrueSight Operations Management vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best AIOps vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
