We performed a comparison between Box and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"Box is very user-friendly; more so than SharePoint."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The most valuable feature of Box is security."
"I like that Box makes it easy to deploy virtual machines."
"The solution is used for data storage and any kind of visualization."
"It is very stable and reliable."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"It has improved my organization by how we release documents, claims, and policies."
"It is a faster, robust solution. The platform compatibility is very good."
"It has increased our productivity."
"The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email."
"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."
"The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"The upload speed needs improvement."
"One thing that Box would benefit from is a records management component."
"Working on documents in real-time is sometimes faulty and could be improved."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"It could be cheaper."
"The solution's data security should be improved."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Maturity of the enterprise security around user management."
"For end-users there is a lack of administrative features. The interface of basic FileNet is not very good."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The FileNet API seems like it is very difficult and not transparent."
"The installation and configuration to start up needs expert level knowledge."
"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."
Box is ranked 4th in Enterprise Content Management with 39 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Box is rated 8.4, while IBM FileNet is rated 8.2. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Dropbox, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Newgen OmniDocs. See our Box vs. IBM FileNet report.
See our list of best Enterprise Content Management vendors.
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