We performed a comparison between Centreon and Zabbix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions received high marks from users. Zabbix has a slight edge over Centreon because it is a free product.
"We can manage the entire system across the network and troubleshoot the pain points."
"Centreon's most valuable feature is Opsgenie."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"E-mail alert notifications are valuable."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"The solution is stable."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"Zabbix is good for discovery."
"It can send messages to our ticketing system."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"The solution is quite mature and very stable."
"The most valuable feature is monitoring."
"The Wi-Fi side needs improvement."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"The event correlation could be better."
"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."
"If you want to use all of the features then you have to pay a licensing fee."
"I would like to see a more flexible mobile client, and better HA out of the box."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
"Zabbix is not easy to configure, and upgrading is also an issue."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
Centreon is ranked 11th in Network Monitoring Software with 27 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. Centreon is rated 8.6, while Zabbix is rated 8.2. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Centreon is most compared with PRTG Network Monitor, Nagios Core, Icinga, Nagios XI and Datadog, whereas Zabbix is most compared with Checkmk, SolarWinds NPM, Nagios Core, Nagios XI and Amazon CloudWatch. See our Centreon vs. Zabbix report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
