We compared Zabbix and Checkmk based on our user's reviews in several parameters.
Zabbix stands out for its comprehensive monitoring capabilities, customization options, and excellent customer service, while Checkmk is praised for its monitoring capabilities, reporting options, and ease of use. Zabbix users commend its performance and flexibility, while Checkmk users appreciate its ease of navigation and detailed reporting. Both products offer reasonable pricing and positive ROI, but Zabbix users suggest improvements in the user interface and integration capabilities, while Checkmk users seek enhancements in user-friendliness, documentation, alerts, and scalability.
Features: Zabbix stands out for its extensive customization options, while Checkmk impresses with its comprehensive reporting capabilities. In addition, Zabbix offers robust performance and intuitive dashboards, while Checkmk provides real-time insights and customizable reports.
Pricing and ROI: Zabbix offers a reasonably priced solution with a flexible licensing model, while Checkmk has found to be reasonable and affordable. Zabbix emphasizes a straightforward setup process, whereas Checkmk offers an easy setup process without any associated costs. Both products have received positive feedback from users regarding their setup cost., Zabbix users praise its performance and customization options, helping improve efficiency and prevent costly incidents. Checkmk users report significant improvements in monitoring efficiency and effectiveness, resulting in time and cost savings.
Room for Improvement: Zabbix users request improvements in user interface, documentation, customization options, and integration capabilities. Checkmk users express concerns about interface design, documentation, alerting system, scalability, and performance in larger networks.
Deployment and customer support: The reviews for Zabbix and Checkmk indicate that the time required to establish a new tech solution varies among users. Some users of Zabbix spent three months on deployment and a week on setup, while others required a week for both deployment and setup. Checkmk also had users reporting varying durations, with some taking three months for deployment and an additional week for setup, and others taking only one week for both. The context in which users use the terms "deployment" and "setup" should be considered when evaluating these timeframes., Zabbix's customer service is highly praised for their promptness, helpfulness, and strong commitment to resolving issues efficiently. Checkmk's customer service is appreciated for their prompt response, helpful assistance, and reliable solutions.
The summary above is based on 28 interviews we conducted recently with Zabbix and Checkmk users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"The initial setup of Checkmk was easy...It is a very stable solution."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"We can monitor multiple sites using the product."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"I really like the auto-discovery feature."
"It meets my organizational needs. It's pretty easy to use."
"The flexibility of this solution is amazing."
"The basic setup is very easy."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"It has good graphs of what is going on within the operating system."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."
"The integration with third-party tools and the alerts are most valuable."
"The Wi-Fi side needs improvement."
"In Checkmk, the documentation can probably be improved a bit more."
"The initial setup is a bit complex."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"The performance reporting could be improved."
"The networking monitor is not too easy to work with."
"The stability could be better."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."
"If Zabbix had a better dashboard then it would be nice."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"The user interface could be better."
Checkmk is ranked 21st in Network Monitoring Software with 6 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. Checkmk is rated 8.6, while Zabbix is rated 8.2. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Checkmk is most compared with Icinga, Netdata, Centreon, Observium and Nagios XI, whereas Zabbix is most compared with Centreon, SolarWinds NPM, Nagios Core, Nagios XI and Amazon CloudWatch. See our Checkmk vs. Zabbix report.
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