We performed a comparison between Check Point Harmony Browse and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Its Nano Agent, which integrates with the browser, is incredibly invisible to the user and the computer since it does not require much performance."
"It gives our customers a sense of security they might not have found anywhere else."
"This solution has multiple protections that are generally very simple to configure and work quickly with little intrusiveness for the user."
"It completely restricts and blocks phishing attacks and any threat entry into the system and keeps the work pace fast and secure without showing any signs of lag or latency."
"It is easy to implement and has great security potential to avoid vulnerabilities through internet browsing."
"Among its most important features is the integration of its analytics."
"It analyzes and verifies in detail how secure or insecure a file, document, or object is that is being downloaded."
"The product enforces the privacy of the users, which is good."
"The implementation is pretty easy."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"The most valuable feature for us is the DNS-based protection."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Something that is worth mentioning is the need for support in Spanish and better representation for teams in the Latin American area, where there is a growing demand for these IT services and new technologies."
"The solution needs greater automation to reduce the need for manual configuration and management."
"It seems to us that the performance in some opportunities of Check Point Infinity and the administration web portal is slow."
"One of the new features I would like to see is the possibility that these tools can be brought to mobile devices such as tablets and cell phones in iOS or Android applications."
"A slight reduction in the cost subscription model can prove to be a game changer."
"The ease of handling should be improved, as it is currently intrusive and some users don't like it."
"I would like the solution to be implemented more easily for teams and directly on Android or iOS devices."
"The documentation of the most current applications is sometimes not so clear, and it is difficult to understand."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"The solution's technical support is not very good."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"Support for multiple domains is important to us."
"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
Check Point Harmony Browse is ranked 10th in Secure Web Gateways (SWG) with 17 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Check Point Harmony Browse is rated 9.0, while Cisco Umbrella is rated 8.8. The top reviewer of Check Point Harmony Browse writes "Easy to install with excellent features and boosts productivity". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Check Point Harmony Browse is most compared with Zscaler Internet Access, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Check Point Harmony Browse vs. Cisco Umbrella report.
See our list of best Secure Web Gateways (SWG) vendors.
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