We performed a comparison between Check Point Remote Access VPN and LogMeIn Rescue based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalability is great. We have been able to grow as a corporation due in part to this type of solution."
"It keeps us safe when browsing the internet and when sharing confidential information with our colleagues."
"Check Point Remote Access VPN provides strong security features, including encryption, authentication, endpoint security, access control, and centralized management."
"It can improve an organization by providing secure access to resources for traveling employees, which can help to reduce the risk of data breaches or other security incidents."
"It offers a simple configuration and setup."
"The solution is easy for administrators because you can check logs and write rules on the same page."
"We have more control over the activity that users have on the internal network, thanks to the monitoring offered by Check Point and the security provided by the gateway."
"The team has full visibility of the users that connect allowing them to keep control of who is in the network and what data they are allowing to come in and out."
"The tech support person I spoke to was very knowledgeable about the product, and was straightforward with me about its capabilities. There was no fluff about the product. They basically said this is not available now and we're hoping to have it available in the third or fourth quarter. It was nice to talk to someone who was straightforward and knew about the product."
"The initial setup is easy. If you want the desktop program, you just download and install it."
"With the product, I have never had an issue with it. I have never had to look up anything or call anyone."
"The initial setup was straightforward and simple. We did not have any training. We just installed it and were able to use it right away."
"it's very easy to use, it's very efficient."
"Our favorite feature is being able to diagnose customers' problems by seeing them on the screen, rather than just over the phone."
"The desktop sharing allows our clients to demonstrate the issue they are having, and then allows us to provide remediation directly."
"Has an easy way to remote on to a remote computer without having prior access to it."
"Check Point Remote Access VPN's connectivity and establishment takes time and needs to be faster."
"There is always room for innovation and the addition of new features."
"Generally, the license is included with the Check Point gateway licensing, however, in terms of the number of users that can be activated for use, it is generally five users."
"It's difficult to configure on Linux workstations as Check Point Remote VPN clients support only Windows and Mac devices."
"The authentication that we handle is through a .p12 certificate, however, we have integrated it with a 2MFA service through another provider. Something that could improve Check Point is if it had its own 2MFA service through a blade or some sort of application."
"Price category and smooth renewal of agreement should be considered for flawless and quick onboarding of clients and partners."
"We are very happy with the Windows client. You log in with the VPN for the full client, you do the log in there. But for Linux machines, they don't have a full client to install. It is important because we have some users that use Linux and they don't have a specific application from Check Point to use. That is something that could be improved."
"The cost of maintenance is high compared to most products in the market."
"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."
"The one big problem that I have with LogMeIn Rescue is, I use a Mac. All my technicians use PCs. I use a Mac, and the Mac agent crashes at least once a day. I have to stop it and start it again. To date, I don’t have a problem with people using PC. I think the Mac app that they have needs to be improved."
"Their ability to support mobile has been really problematic. I've seen other products that have done a better job in supporting mobile products. LogMeIn has just never been able to come up to par there, and that would be a detractor. They've been talking about supporting mobile for 10-plus years, and I really haven't seen any improvement on that."
"I wish this product was tied to a Help Desk package so I could manage tickets and have an infrastructure, with this being the primary tool to troubleshoot."
"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."
"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, it's always a problem."
"The interface is not user-friendly. It looks a little outdated. I think the options are there. I think just the layout needs improvement."
"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."
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Check Point Remote Access VPN is ranked 5th in Remote Access with 62 reviews while LogMeIn Rescue is ranked 13th in Remote Access with 20 reviews. Check Point Remote Access VPN is rated 8.8, while LogMeIn Rescue is rated 9.0. The top reviewer of Check Point Remote Access VPN writes "Is easy to use and has a nice interface, but the scalability needs to improve". On the other hand, the top reviewer of LogMeIn Rescue writes "Easy setup and effective support ". Check Point Remote Access VPN is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Check Point Harmony Mobile, Fortinet FortiClient and Zscaler Zero Trust Exchange, whereas LogMeIn Rescue is most compared with GoToAssist, Microsoft Remote Desktop Services, TeamViewer, LogMeIn Central and VNC Connect. See our Check Point Remote Access VPN vs. LogMeIn Rescue report.
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