We performed a comparison between Cisco ISE (Identity Services Engine) and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC)."The profiling model included is the most valuable feature."
"So far, we have had no issues with the stability."
"We found all the features of the product to be valuable."
"The best feature of the Cisco ISE platform is that it is compatible with Microsoft products."
"It does a good job of establishing trust for each access request, no matter the source. It's also very effective at helping with the distributed network and at securing access."
"The core point is that Cisco ISE is the same globally compared to FortiAuthenticator. Whether I deploy in China, the US, South Africa, or wherever, I'm can get all the capabilities. It allows me to directly integrate with 365, and from a communications point of view, that is a good capability."
"For my use cases, the in-depth troubleshooting into why a client can't connect or why they failed, is very valuable. I can go back to someone and say, 'Hey, it's not my network. It's their certificates or user error,' or something else."
"The features that do work, work well, and we use it on a daily basis."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"Word mining and risk campaigns are the most valuable features of this solution."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"It offers a nice price. It's mid-range."
"Connector Xpress and Policy Xpress and the new interface."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The solution is easy to scale."
"The area where things could be improved is education. It's complicated to deploy initially because you have to know what you're getting into."
"If you have someone taking care of it, it can be quite easy to manage the solution. Otherwise, if you don't look after it and take care of it day-to-day, then it will become more complex to run."
"Automation [is an area for improvement]. It seems like everywhere I look, automation is super important. Automation and integrations. That's the area it could be improved..."
"ISE is a little clunky. The front-end feels like it is from the 1980s."
"The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily."
"The UI is not as intuitive as some other products, even products inside of Cisco's wheelhouse."
"Troubleshooting and multi-ISE can be challenging with the solution."
"The initial setup was a little bit complex. It's not that simple because it requires a lot of prerequisites for the solution to get a hold on."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The product works slowly while accessing cloud-native solutions."
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Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 138 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and One Identity Manager.
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