We performed a comparison between Microsoft Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"User-friendly solution."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"It is a stable product. You will experience some issues with it, but it's a good product."
"The most valuable feature is that it provides protection for our company documents."
"Very powerful synchronization tool."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"MIM's most valuable feature is its connectivity with Exchange."
"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."
"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."
"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"The solution is easy to scale."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"It offers a nice price. It's mid-range."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The product is relatively easier to use than other identity management products."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The web GUI can be improved."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"It is not possible to customize reports on Omada Identity."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."
"Some valuable features might go unused because they are not well-documented or connected clearly in user guides."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"They have to improve the User Entity and Behavioral Analysis."
"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"The setup was difficult. The deployment process is not quick."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"Symantec is only on-premises, not on the cloud."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"The development process to create this connector is not as easy as I would like."
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Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Microsoft Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Microsoft Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and ForgeRock, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and One Identity Manager. See our Microsoft Identity Manager vs. Symantec Identity Governance and Administration report.
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