We performed a comparison between One Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The customer success and support teams have been crucial."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"One Identity Manager is user-friendly and easy to customize. One Identity's business roles enable me to map company structures for dynamic application provisioning, which is fairly important."
"The product makes it easier for employees to be more productive."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"One Identity Manager offers several features that I found advantageous compared to other tools."
"The most valuable feature of One Identity Manager is its object-oriented architecture."
"The tool is like a big Lego in which you can use the parts that make sense for your organization."
"The product is flexible. For example, it offers cloud features."
"It offers a nice price. It's mid-range."
"Streamlines user access, consolidates applications."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"Governance."
"Using the implementation guide, I was able to implement the solution with ease."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"They need to improve the cost for small companies."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"If I had to name one thing, it would be the user interface (UI)."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The Omada support response time has room for improvement."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The product is quite scalable, except for the database which is not highly available. This is where scalability could be improved."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"More integration with SAP and with the internet of things would be good. We also have system devices that we could manage as identities, so that would be a feature to add."
"We are trying to get rid stability issues from the legacy version. We are now implementing version 8.2, which is so much better than version 6."
"There are several smaller parts of the tool that have room for improvement."
"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."
"The customization process should be simplified."
"The user interface needs to improve."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"I find the API boring. I also faced issues while integrating with CA SSO."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"They should easier and better integration with other software."
"The product works slowly while accessing cloud-native solutions."
"The reporting functions."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
One Identity Manager is ranked 3rd in Identity Management (IM) with 77 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. One Identity Manager is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and Saviynt. See our One Identity Manager vs. Symantec Identity Governance and Administration report.
See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.
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