Cisco Meraki Systems Manager (MDM+EMM) vs Jamf Pro comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro Report (Updated: March 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the UEM capabilities.""Conditional access helps me control uncontrolled access.""The reporting and analytics features in Microsoft Intune have been a lifesaver.""It's easy to manage and easy to configure.""For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic.""We have a BYOD policy, and this solution helps us manage our devices.""The standout features of Intune are its excellent mobile device management and highly effective application management capabilities.""Microsoft Endpoint Manager is not expensive overall, especially for small environments."

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"Initial setup was easy.""The product provides a universal dashboard.""The proprietary standards and modules are the most valuable features.""Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment.""The UI is easy to learn.""The central management console on the cloud is fast and is the solution's most valuable feature.""It's extremely competitive and very good for a product in this sphere.""The solution is straightforward to set up."

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"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem.""The features that have been the most life-saving for us are pre-stage enrollments and self-service.""The user interface is great.""Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency.""Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff.""There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them.""We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version.""I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."

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Cons
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better.""I think there should be a better tracking of the cell phones used on the Intune.""China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center.""The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet.""Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability.""It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution.""There are a couple of issues with stability.""In the past, I raised some tickets for the enhancement feature, which was missing in Intune."

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"The maintenance is average.""The price could be better.""I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult.""I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly.""Linux compatibility needs improvement.""Sometimes, the integrations are a bit tough.""In my opinion, the equipment availabilities and competitive pricings could be improved.""The tool's pricing needs to be more flexible like Cisco's."

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"Patch Management needs work to be efficient.""Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve.""The patch management needs improvement in Jamf Pro.""It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted.""It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault.""It would be nice to be able to search smart groups and/or filter them.""I would like to see Jamf add more training tutorials and documentation.""The reporting with PowerBI could be improved."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The price is high for the market."
  • "It's extremely competitive and very good for a product in this sphere."
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • "The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
  • "Meraki MDM is the cheapest solution we have used."
  • "My clients find it a bit expensive compared to other systems."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

  • "I think it pays for itself to let Jamf host the server."
  • "The setup cost is in the training, which is the most important step of your journey."
  • "The cost of this solution is expensive but worth it."
  • "If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
  • "With respect to pricing, Jamf Pro is the better bet."
  • "The total ROI is worth every penny."
  • "The setup is pricey upfront for support and setup."
  • "Setup and licensing prices are getting to be too high."
  • More Jamf Pro Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The price depends on the usage. If someone has a niche enterprise clientele, they will need more features and security… more »
    Top Answer:Sometimes, the integrations are a bit tough. It might require some technical information.
    Top Answer:The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to… more »
    Top Answer:Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role… more »
    Top Answer:There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Meraki MDM
    JAMF Software Casper Suite
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    Sample Customers
    Mitchells and Buzzers, Callaway
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider11%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company18%
    Transportation Company12%
    Leisure / Travel Company6%
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company13%
    Government5%
    Construction Company4%
    REVIEWERS
    Educational Organization25%
    University12%
    Computer Software Company10%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization36%
    Computer Software Company10%
    Financial Services Firm6%
    University5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business53%
    Midsize Enterprise13%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise54%
    Large Enterprise30%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise42%
    Large Enterprise44%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro
    March 2024
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro and other solutions. Updated: March 2024.
    772,649 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Jamf Pro is rated 9.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, IBM MaaS360, ManageEngine Endpoint Central, SOTI MobiControl and Sophos Mobile, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Ivanti Neurons for MDM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.