We performed a comparison between Cisco Secure Endpoint and CylancePROTECT based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Forensics is a valuable feature of Fortinet FortiEDR."
"NGAV and EDR features are outstanding."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The stability is very good."
"The price is low and quite competitive with others."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The solution was relatively easy to deploy."
"It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted."
"The most valuable feature is signature-based malware detection."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"You can manage all the threats and everything from a centralized dashboard."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The solution is stable."
"One of the best features of the solution is that it's easy to deploy."
"I like the AI and mathematical components that they use."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The solution is not user-friendly."
"The support needs improvement."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Intelligence aspects need improvement"
"Cannot be used on mobile devices with a secure connection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"One of the things that Cisco Secure Endpoint really needs is that it's not just Secure Endpoint, it's a point product, and I think we really need to move into solution-based selling, designing, and architecting. So that we're not worried about putting things on endpoints and selling 'x' amount of endpoints, but to provide a solution that covers all of the remote access and sell them as solutions that cover multiple things."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"CylancePROTECT could be improved in its technical support and communication."
"The stability could be improved."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"They could improve on the false positives, reporting and whitelisting features."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
Cisco Secure Endpoint is ranked 9th in Endpoint Protection Platform (EPP) with 45 reviews while CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews. Cisco Secure Endpoint is rated 8.6, while CylancePROTECT is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Cisco Secure Endpoint vs. CylancePROTECT report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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