We performed a comparison between Cisco Umbrella and Fortinet FortiProxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"Cisco Umbrella is absolutely stable."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"The most valuable feature for us is the DNS-based protection."
"We've found it to be stable and good for our customers."
"The most valuable features are the protection against ransomware and phishing."
"The most valuable feature of this solution is its reliability."
"It helps to secure the networks at the DNA level and ensure proper identification and filtering of DNS traffic."
"The solution's stability is good."
"It seamlessly integrates with various security products, enhancing threat intelligence and improving indicators of compromise."
"The most valuable features of Fortinet FortiProxy are its simplicity and performance."
"The tool's most valuable feature is traffic inspections."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"There should be a way to monitor traffic at the user level."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"With any Cisco product, it's the licensing side of things that needs improvement."
"It would be useful if they had a malware protection engine running inside their own VM."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"The integration with Cisco could be better."
"For IT administrators and managers, the reporting features are the main issues that should be addressed in order to improve the performance, security, and effective utilization of the product."
"Fortinet FortiProxy should improve by adding more documentation and guides."
"Fortinet FortiProxy should integrate AI/ML technologies. Its pricing needs to be more flexible."
"Its web filtering capabilities could be improved."
"Its power supply process for some of the proxies needs improvement."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Fortinet FortiProxy is ranked 15th in Secure Web Gateways (SWG) with 5 reviews. Cisco Umbrella is rated 8.8, while Fortinet FortiProxy is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Fortinet FortiProxy writes "Comprehensive security services that require further improvement of web filtering capabilities". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Fortinet FortiProxy is most compared with Fortinet FortiGate SWG, Zscaler Internet Access, Forcepoint Secure Web Gateway, Cisco Web Security Appliance and FortiSASE . See our Cisco Umbrella vs. Fortinet FortiProxy report.
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