We performed a comparison between Skyhigh Security and Cisco Umbrella based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user reviews, Cisco Umbrella is the preferred choice over Skyhigh Security due to its user-friendly interface, easy setup process, and various licensing options. Cisco Umbrella also offers granular customization of DNS blocking and cloud-based DNS security, making it a flexible and customizable solution. While Skyhigh Security is known for good protection, it lacks SD-WAN and has mixed reviews for customer service and support. Despite being perceived as expensive, Cisco Umbrella provides a good return on investment and is comparable to similar products on the market. Overall, Cisco Umbrella is a valuable tool for organizations to avoid security threats.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"The most valuable features are the protection against ransomware and phishing."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"In terms of their compatibility with major cloud providers, in terms of their abilities, capabilities, and features, they exceed everyone's capabilities in the CASB market."
"Box API features with DLP capabilities."
"Tokenization."
"The most valuable features of McAfee Web Gateway are anti-malware, reports, and powerful categorization of web pages."
"Without Skyhigh, we had zero visibility, but now we are aware of so much more."
"Shadow IT reporting capabilities."
"Data loss prevention and user behavior analysis are two valuable features."
"Skyhigh has given us categorization and rating of websites separate from what the web proxy places on the logs."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"We would like them to add more features to Cisco Umbrella."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"I would like for them to continue building on IPS and IDS functionalities."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"Cisco Umbrella should introduce an on-premises device."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"There should be a way to monitor traffic at the user level."
"It would be nice to be able to get more advanced search functions to filter out data and quickly obtain the data that we need."
"The tool could improve flexibility with the creation of reports/querying data."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"It is an expensive solution."
"It needs to be more user-friendly, as it is a little bit complicated to use."
"They only have English support, so I would like for them to add some Spanish support."
"The virtual solution requires improvement."
"Its initial setup could be more straightforward."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Skyhigh Security is ranked 6th in Secure Web Gateways (SWG) with 51 reviews. Cisco Umbrella is rated 8.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and Zscaler Zero Trust Exchange. See our Cisco Umbrella vs. Skyhigh Security report.
See our list of best Secure Web Gateways (SWG) vendors, best Cloud Access Security Brokers (CASB) vendors, and best Secure Access Service Edge (SASE) vendors.
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