We performed a comparison between Cisco Umbrella and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"It has helped reduce my unit's security events."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"Stability-wise, it's good. I have never encountered any bugs."
"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The implementation is pretty easy."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"I feel that it is a user-friendly product that provides quick response to users."
"The solution is stable."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"It's a stable solution."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"It's a very stable solution."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"I would like for their support to be faster."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"Its price could be better."
"This solution does not give us full, 360-degree protection."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"It should have more integrations with multiple end user OEMs."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"Cisco Umbrella should add some more documentation on proxies."
"The solution's scalability could be better."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The product should be more secure and stable. It is also not flexible."
"The installation is a little bit complex."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"I would like to see better scalability and better performance."
"The stability of the product is an area of concern where improvements are required."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 14 reviews. Cisco Umbrella is rated 8.8, while Trend Micro Web Security is rated 7.8. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Forcepoint Secure Web Gateway, Infoblox Advanced DNS Protection and Fortinet FortiProxy. See our Cisco Umbrella vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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