We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"I can access it from anywhere."
"It is a good product. I don't have any complaints."
"It is stable, easy to scale, and provides secure remote access."
"Ability to connect remotely."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The most valuable feature is that it gives me full accessibility to my servers."
"The solution is scalable."
"Good screen draw feature and ability to use two monitors."
"The solution works well as a remote desktop."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable features are availability and security."
"The solution works on Microsoft servers."
"It's simple to set up."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"When there are technical issues, sometimes we can't get on the cloud."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"Performance could be better if there was a low latency improvement."
"If there are connectivity issues, there are stability issues."
"Updates sometimes impact the application and we have system crashes."
"The solution should introduce a chat feature for end users."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"We'd like to see more integration with other vendors."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.