We performed a comparison between Microsoft Remote Desktop Services and VMware Horizon based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions are easy to deploy and have good features. However, users of Microsoft Remote Desktop Services are happier with the price and more satisfied with the technical support.
"The solution now includes a multi-screen feature which is great."
"It's simple and easy to use."
"The tool shares computer resources perfectly."
"The installation is straightforward."
"The product saves time."
"Everything is really good and it works well."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"It stands as a robust setup with considerable capabilities."
"The most valuable features of VMware Horizon in our education organization are its Graphics Virtualization Unit (GVU) integration."
"Scalable and stable virtualization solution, with good technical support offering timely responses."
"It is stable and easily scalable."
"I like VMware Horizon's ability and performance."
"We like that VMware is the top competitor in virtualization."
"The most important feature of this solution is the connectivity with every device, such as iPad, iPhone, and other terminals. The security of the solution is very good."
"The most valuable feature of VMware Horizon 7 is its ease of use."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"Sometimes difficult to set up without the requirement for login credentials each time."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"The administrative functionality is not enough for me."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"We face frequent disconnections."
"There are some issues with RAM in the system."
"It is a little bit complex. You need a little bit of experience with ESXi installation and VMware before using this solution. You cannot directly jump to this solution. It also requires training. After you get trained, you can do anything with Horizon 7. In terms of features, it has been sufficient for my needs, but it can always have more features. They can maybe merge the servers. They can give the Horizon 7 server in one package with ESXi."
"They could incorporate an application library for application learning and licensing."
"The product integration on local client machines running Linux needs improvement."
"There is room for improvement in the pricing model."
"My deployment is complex and I hope it will only take a month."
"The most important feature that is missing is the ability to do some remote support on the client itself. For example, if somebody has a Horizon client installed on his machine, there should be a way to support his local machine as well. That's because most of the problems can't be solved very often due to the computer or the setup that someone is using on his personal machine. Because a Horizon client is already installed on the machine to access the environment, it would be nice if the client itself possessed some sort of remote control tool in it so that if needed, we could support both the virtual setup and the actual setup of the machine. It pretty much does everything well. It is mostly the support aspect that can be improved. You have perfect control over your in-house environment. You have a solution that can pretty much be used anywhere, but you have no control over the machine that's being used to access your environment. Definitely, that's where most of the features are lacking. There should be an option for remote control and maybe some options for conformity."
"I would like to see seamless integration with the cloud because right now, the dependency is on the cloud providers."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Horizon is rated 8.4. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Microsoft Remote Desktop Services is most compared with TeamViewer, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas VMware Horizon is most compared with VMware Workspace ONE, VMware Horizon View, VMware Player, VMware Horizon Cloud and VMware Workstation. See our Microsoft Remote Desktop Services vs. VMware Horizon report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
