We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"I like that it works. In most cases, it's predictable. You know what you get."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"It's scalable enough for our needs and very reliable."
"The most valuable feature is the remote application access."
"The product is stable."
"The installation of Microsoft Remote Desktop Services was easy."
"The tool shares computer resources perfectly."
"It is quite simple to set up."
"The most valuable feature of TeamViewer is user-friendliness."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"The product allows easy access to any system in case of any issues."
"The most important feature of TeamViewer is its ease of use."
"The most valuable feature has been the ability to give control to others for support purposes."
"TeamViewer is stable."
"I have been satisfied with TeamViewer overall."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The product is not very scalable."
"The performance of Remote Desktop Services could be better."
"We are searching for a product with better remote access and remote sessions."
"The reliability of the solution could improve."
"The user interface needs improvement."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"We'd like more granular security control of the desktop services."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"It should have ability to display notes in the computer list."
"The support could improve their speed."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"A feature that they could add is chat with sound to talk."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"Sometimes it lags."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, BeyondTrust Remote Support and Webex. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
