We performed a comparison between Comodo RMM and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like the auto containment feature."
"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."
"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
"The tool's most valuable feature is third-party application updates."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most valuable feature we have found currently is probably patch management."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"Good at managing updates and for remote support."
"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."
"They should integrate email security in the same solution."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"I want NinjaOne to improve the reports."
"NinjaOne's reporting module is cumbersome."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The NinjaOne distribution server is highly dependent on an active directory."
"The ticketing system in NinjaOne is not the best."
Comodo RMM is ranked 11th in Remote Monitoring and Management (RMM) with 3 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. Comodo RMM is rated 8.4, while NinjaOne is rated 8.0. The top reviewer of Comodo RMM writes "Great remote controlling and monitoring features with a competitive price". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Comodo RMM is most compared with Atera, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and MSP360 Backup. See our Comodo RMM vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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