We performed a comparison between Dynatrace and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment."
"Provides more visibility into applications."
"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
"It seems to be very stable. We have not had any outages attributed to the product."
"Quick Fault Domain Isolations: When people are having a problem, understanding where to look."
"The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace."
"The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity."
"The main benefit is being able to pinpoint problems."
"The product is easy to learn."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"I have not seen any stability issues in the product."
"An additional feature that we could use is the rollover. If we could rollover to different datacenters, then it would satisfy our requirement. I.e., if one datacenter fails, then we could rollover to another datacenter."
"Possibly include some network monitoring capabilities."
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"Needs a greater meta data capture."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"The web version of the client interface needs more features that are in the Java-based thick client."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"I did like the old dashboards, the legacy 6.3 for example; the way we were able to do the dashboarding in the client. I would like to be able to see that in the new version of Dynatrace."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Sumo Logic Observability is ranked 29th in Application Performance Monitoring (APM) and Observability with 5 reviews. Dynatrace is rated 8.8, while Sumo Logic Observability is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Sumo Logic Observability is most compared with New Relic, Prometheus and Chronosphere. See our Dynatrace vs. Sumo Logic Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best AIOps vendors.
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