We performed a comparison between Eightfold Talent Intelligence Platform and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."
"This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary."
"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."
"I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable."
"This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. Eightfold is candidate centric."
"Stability is fantastic. In the two years we've used it, I've only experienced one outage."
"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."
"The most valuable aspect of this solution is the insight we receive on current employees."
"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"The tool has a unique talent management platform."
"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."
"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."
"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."
"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."
"We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."
"Language settings in the solution need to be improved."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"They should work on a faster way of locating a proper documentation."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"I find that the website sometimes has problems loading, but I'm unsure if it's an issue with SuccessFactors. After the login, there are some connection issues. We get some errors telling us that it cannot connect to the host."
"The initial setup could be simplified."
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Eightfold Talent Intelligence Platform is ranked 7th in Talent Management with 10 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. Eightfold Talent Intelligence Platform is rated 8.4, while SAP SuccessFactors is rated 7.8. The top reviewer of Eightfold Talent Intelligence Platform writes "Talent intelligence platform that optimizes the matching of talent with opportunities in a scalable way". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". Eightfold Talent Intelligence Platform is most compared with Gloat, Phenom TXM Platform, Oracle HCM Cloud, HiredScore and Microsoft Viva Insights, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Oracle Taleo. See our Eightfold Talent Intelligence Platform vs. SAP SuccessFactors report.
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