We performed a comparison between ExtraHop Reveal(x) for IT Operations and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"The most valuable feature is the ability to manage the application flow."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"It has prevented failures from occurring in our production environment."
"End-user Synthetics and monitoring are very good."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The simplicity of the dashboard is very good."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The Wi-Fi side needs improvement."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Network visibility is something that needs to be improved."
"This solution would be improved if it had the ability to retain data longer."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"The scalability can be improved."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"I would like an infrastructure network that provides real-time views, showing the issues."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The price needs improvement."
"There were some settings we had issues with."
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ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while New Relic is rated 8.6. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, vRealize Network Insight, ThousandEyes, SolarWinds NPM and LiveAction LiveNX, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our ExtraHop Reveal(x) for IT Operations vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Operations Analytics vendors.
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