We performed a comparison between FlexNet Manager and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"It is a stable solution."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"I like that it's always up and running."
"Remote access is most valuable."
"Change management is most valuable."
"Great that it's knowledge-based and you can use the flows in ServiceNow."
"If you stick to the out-of-the-box solution, it's an easy setup."
"It allows us to filter the data, create graphs, and get detailed reports."
"It gave us professionalized, faster incident turn around times. Improved quality of information shared with our customers. Over time we build an extensive knowledge base that assists in both self-service as in services provided by the servicedesk when handling incidents."
"They could improve their reporting. I'd particularly like them to allow you to schedule it."
"There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014."
"The hardware and connectors in the product have certain shortcomings where improvements are required."
"One area that could use improvement is the deployment of Flexera agents."
"The RPA needs improvement. That's a new area for them that they're just entering into now."
"The Express edition does not allow the option for scripting."
"The customer service of the product right now isn't very good. It's an aspect they really need to improve."
"When it comes to changing some of the features, I would like a little more leeway."
"The product’s standard user experience is not the best."
"Like all other IaaS, PaaS, and SaaS subscription cloud providers, ServiceNow is constantly improving by building new capabilities to expand the breadth and depth of its offerings while increasing its activities with partners to build more capabilities."
"The solution could improve by being more stable."
"I have a problem with the way the solution's price is calculated."
FlexNet Manager is ranked 13th in IT Asset Management with 5 reviews while ServiceNow is ranked 1st in IT Asset Management with 212 reviews. FlexNet Manager is rated 8.2, while ServiceNow is rated 8.4. The top reviewer of FlexNet Manager writes "Suitable for those with dedicated budgets and an interest in exploring advanced functionalities". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". FlexNet Manager is most compared with X-Formation LM-X License Manager, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our FlexNet Manager vs. ServiceNow report.
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