We performed a comparison between Forescout Platform and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the Forescout Platform are ease of management and outstanding visibility. The visibility is simple to obtain."
"Obtaining visibility into the network and connected devices is very simple with this tool. It takes me three minutes to do a base deployment when all the parameters are available."
"The most valuable features of ForeScout is the fact that it can do network access control either with 802.1x or without 802.1x."
"The most valuable features are remote access and administration scripts."
"Emergency response, risk assessment information to get a view of the of the vulnerability."
"The product is very easy to work with and easy to deploy."
"Vulnerability remediation is valuable. We can narrow down a system and its properties. We can go granular on the properties of each endpoint, such as which operating system you're using."
"I have noticed that in the last year the license model has changed from licensing the whole appliance to licensing the number of devices. It's more simple for a large installation, or a user to have CounterACT as their peripheral site in the company. It's a good choice to have changed the license policy."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"KACE’s knowledge-based articles are very good."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"This solution is not that easy to scale but this depends on a company's needs."
"The system controls could be better."
"I should be able to integrate my Forescout with any other third party security technology, to build that connected security strategy."
"Other solutions have TACACS+, but Forescout does not. In the next release, I would like to see Forescout have accounting."
"Regarding pricing, there is room for improvement to enhance competitiveness with other vendors and solutions."
"Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns."
"The product needs to improve its support. I know a case that dragged on for about one and a half years. They eventually suggested professional services and closed the ticket. We followed their advice, engaging the account manager and professional service team, only to discover that the issue was a bug. After reopening the case, it's been about six months, and the problem still hasn't been resolved."
"The reporting feature needs improvement."
"Easier integration would be beneficial."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
More Quest KACE Systems Management Pricing and Cost Advice →
Forescout Platform is ranked 4th in Endpoint Compliance with 69 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Forescout Platform is rated 8.4, while Quest KACE Systems Management is rated 8.8. The top reviewer of Forescout Platform writes "We can go granular on each endpoint, quarantine non-compliant machines, and target vulnerabilities through scripting". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Forescout Platform is most compared with Cisco ISE (Identity Services Engine), Aruba ClearPass, Fortinet FortiNAC, Nozomi Networks and Armis, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform. See our Forescout Platform vs. Quest KACE Systems Management report.
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