We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The mobile application management, MAM, is the most useful aspect of the solution."
"Compliance and the policies that can be set are the most valuable features."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"The ability to manage devices with different sets of policies is most valuable."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"It is a very stable and scalable cloud-only solution."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The solution is easy to use."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"I am impressed by the service desk ticketing and asset management."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"Ansible provides great reliability when coupled with a versioning system (git). It helps providing predictability to the network by knowing exactly what's being pushed after validating it in production."
"We can automate a few host configurations using the product."
"The API for exposing all our infrastructure services is the most valuable feature."
"Ansible is agentless. So, we don't need to set up any agent into the computer we are interacting with. The only prerequisite is that the host with which we are going to interact must have the Python interpreter installed on it. We can connect to a host and do our configuration by using Ansible."
"Being a game-changer in configuration management software is what has made Ansible so popular and widespread. Much of IT is based on SSH direct connectivity with a need for running infrastructure in an agentless way, and that has been a big plus. SSH has become a great security standard for managing servers. The whole thing has really become an out-of-the-box solution for managing a Unix estate."
"The solution is very simple to use."
"Having the Dashboard from an admin point of view, and seeing how all the projects and all the jobs lay out, is helpful."
"I like the agentless feature. This means we don't install any agent in worker nodes."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"It needs incorporation of Knox, ZeroTouch, etc."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The reporting needs to be a bit more interactive."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"The Mac integration has room for improvement."
"Lacking ability to leverage more iOS device management internally."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"Sometimes the information is not as real time as it's supposed to be."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"It needs better documentation."
"The solution requires some Linux knowledge."
"The solution should add a nice self-service portal."
"The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect."
"It could be easier to integrate Ansible with other solutions. No single tool can do everything. For example, we use Terraform for infrastructure and other solutions for configuration management and VMs."
"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible."
"The governance features could be improved."
"One problem that I'm facing right now is the mismatch between the new version of Python and Ansible. Sometimes it's Python 2, and sometimes it's Python 3. When things get a bit dicey, I wish that Ansible would solve this issue by itself. I don't want to have to specify if it is Python 3 or version 2."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
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