We performed a comparison between GoToMeeting and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"The most valuable feature is the dial-in capability."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"The most important feature for me was the iPhone app."
"It's cost-effective."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"It's easy to set up."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"This is a unique solution that is very easy to install."
"I am satisfied with TeamViewer, and its performance."
"It's a user-friendly product."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"The implementation is quite straightforward."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The sound quality is good but the video quality needs improvement."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"I would like to see better support for mobile devices."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"The newer user interface takes a bit longer to get used to."
"It is not so stable."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"The security could improve in TeamViewer."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"The business interface is clunky and not well-documented."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. GoToMeeting is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMeeting is most compared with Skype for Business, Zoom, Adobe Connect, BlueJeans Meetings and Webex, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our GoToMeeting vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
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