We performed a comparison between IBM Blueworks Live and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Business users understand it really well, which means we can then help them automate their business processes."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"This solution is good at utilizing standards rules for connectivity."
"This is a flexible tool compared to some other solutions."
"The product has a valuable customized model."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"Tech support is very responsive. They solved issues within a prompt response time."
"We like the governance."
"Good and effective reporting features, which help in decision making."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"The initial setup is neither straightforward nor complex however you do need to know what you are doing."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"The objects that the solution creates are not unique."
"I haven't used this solution long enough to know what areas could be improved."
"Requirements management needs to be improved."
"There could be features for process mining, process simulation, and analytics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The migration tool needs to be included in the main package, and not as a separate license."
"It runs relatively slowly."
"The performance is slow, which is something that should be improved."
"It definitely needs help to improve the visual aspect of the solution."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. IBM Blueworks Live is rated 8.2, while iServer is rated 7.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and MEGA HOPEX. See our IBM Blueworks Live vs. iServer report.
See our list of best Business Process Design vendors.
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