We performed a comparison between IBM Maximo and NetSuite ERP based on real PeerSpot user reviews.
Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its capabilities let us organize our work."
"The ability to configure and integrate it with other solutions for ERP."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"Provides great flexibility."
"Has a powerful audit combination that helps achieve high accuracy."
"Maximo is very stable. We really do not have problem with stability."
"We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"We use it for the projects we do in the telecom industry."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"The most valuable feature in NetSuite ERP is the user interface."
"I like the ease of setup and customization of forms."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"Revision management of file attachments."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"Maximo is a big system, so the initial setup is complex."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"The solution is not user-friendly and it is complex to use."
"The solution's initial setup process was complex."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
IBM Maximo is ranked 2nd in Billing Software with 23 reviews while NetSuite ERP is ranked 1st in Billing Software with 33 reviews. IBM Maximo is rated 8.0, while NetSuite ERP is rated 7.8. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and Oracle Enterprise Asset Management, whereas NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and JD Edwards EnterpriseOne. See our IBM Maximo vs. NetSuite ERP report.
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