We performed a comparison between IBM Maximo and QuickBooks based on real PeerSpot user reviews.
Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"Maximo is very stable. We really do not have problem with stability."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"Gives me the ability to do deep dives into accounting research."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"It is user-friendly, making it accessible for business owners who often handle their own bookkeeping."
"QuickBooks is easy-to-use software."
"The most valuable feature of the solution stems from its reporting capabilities."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Revision management of file attachments."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"While the data protection is commendable, there is room for improvement in the dashboard."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"Technical support could be easier to reach."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"As of right now, you cannot edit secondary lists in a batch feature."
"The customer response team is slow and sometimes causes the user to have a loss."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
IBM Maximo is ranked 2nd in Billing Software with 23 reviews while QuickBooks is ranked 3rd in Billing Software with 16 reviews. IBM Maximo is rated 8.0, while QuickBooks is rated 8.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and Mainsaver CMMS, whereas QuickBooks is most compared with Puzzle, Salesforce Quote-to-Cash, SIRIUS Abak360 and Stripe Billing. See our IBM Maximo vs. QuickBooks report.
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