We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.
"Its GUI is really good and it easy to understand for non-technical users."
"The overall capabilities are the most valuable."
"With Instana, the interface and the UI are very simple to use."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"Server uptime is its most valuable feature."
"The product allows the developer to see the actual problems in the applications."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The product's initial setup phase was very easy."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It offers helpful user metrics so we can learn more about the user experience."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"Maybe log monitoring could be better."
"New Relic has a better UI in terms of how it presents the data."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"The solution's monitoring is pretty weak and should be improved."
"They could improve the product’s dashboards and provide more dashboard options."
"Its SLI and SLA features need improvement in setting up alerts."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"Compared to their competitors, they are missing some features at the moment."
"The solution must provide better support for Azure Web Apps service."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
Instana Dynamic APM is ranked 23rd in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, IBM Application Performance Management, Elastic Observability and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Google Cloud's operations suite (formerly Stackdriver). See our Instana Dynamic APM vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.