Kaseya VSA vs Microsoft Windows Server Update Services comparison

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3,033 views|1,264 comparisons
83% willing to recommend
Microsoft Logo
4,520 views|3,697 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Kaseya VSA vs. Microsoft Windows Server Update Services Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can schedule the patching of the endpoints.""Patch management was very useful. Backdoor access to the clients was also very useful.""The solution was scalable.""The patching is very efficient and we can rely on the alerts that we receive.""Kaseya VSA's best features are auditing and reporting.""This solution is our RMM tool and we love the deployment features.""Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable.""The most valuable features of Kaseya VSA are remote control, live connect, and automation."

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"With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool.""The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important.""I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system.""We can easily download particular patches, and we can apply them on a group basis and policy basis.""The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems.""We can track the updates of the PC and servers.""The most valuable feature is Server Update's stability.""I am absolutely happy with its stability and performance. It is a stable product."

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Cons
"The product's user interface is an area with certain shortcomings where improvements are required.""Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome.""The predefined reports are not up to the mark and you have to do a lot of customization.""It's very difficult to update the third-party software on every device.""The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in.""The audit and KNM tools could improve.""I believe we should include a VSA license to provide complete endpoint management.""Kaseya VSA could be improved with more features to support the latest operating systems."

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"I would like to see support for other operating systems such as Linux.""One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated.""Some issues with scalability in larger organizations.""Having the ability to group updates by the operating systems would be very helpful.""Setup is complex.""The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required.""The product must improve its support.""Microsoft Windows Server Update Services could improve the ease of use."

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Pricing and Cost Advice
  • "The pricing is quite good and we are satisfied with it."
  • "I think it costs more than ManageEngine."
  • "The dollar exchange rate in Brazil is very high, so the price should be better for our country."
  • "It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
  • "It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
  • "With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
  • "We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
  • "We were looking at a price of $22.50 cents per user."
  • More Kaseya VSA Pricing and Cost Advice →

  • "Because it is not open-source, it has to compete with open-source solutions. Relatively it is expensive to open-source."
  • "The WSUS cost is included in Microsoft Windows, and there are no licensing fees."
  • "The integration is included in the Windows Server system, and there are no additional fees."
  • "This product comes included with Windows and can be used free of charge."
  • "The licensing of WSUS is free of charge because it comes with the Windows Server operating system, included as a feature of the operating system itself. It's simply a role that you enable within Windows Server."
  • "It doesn't need a license. It's offered for free with Microsoft."
  • "Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
  • "The solution is expensive, and the licensing costs are yearly."
  • More Microsoft Windows Server Update Services Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
    Top Answer:The solution's automation capabilities are not very strong. Therefore, I am looking for another system. Kaseya VSA is not very strong for updating and monitoring. The solution should have more… more »
    Top Answer:Kaseya VSA is used for maintaining laptops, patching the systems, and securing the platform.
    Top Answer:The policies must be made easier. The tool must allow users to update the policies. Currently, we can only create policies and update a few things in them. The product must provide more functions. The… more »
    Ranking
    4th
    out of 50 in Patch Management
    Views
    3,033
    Comparisons
    1,264
    Reviews
    15
    Average Words per Review
    687
    Rating
    7.7
    3rd
    out of 50 in Patch Management
    Views
    4,520
    Comparisons
    3,697
    Reviews
    23
    Average Words per Review
    420
    Rating
    8.3
    Comparisons
    Also Known As
    Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
    Learn More
    Overview

    Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

    VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

    VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

    Kaseya VSA Features

    Kaseya VSA has many valuable key features. Some of the most useful ones include:

    • Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.
    • Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.
    • Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.
    • Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
    • Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.
    • Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.
    • Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

    Kaseya VSA Benefits

    There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

    • Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.
    • Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.
    • Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.
    • Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

    Reviews from Real Users

    Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

    A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

    "The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company. 

    PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

    Microsoft Windows Server Update Services (WSUS) is a patch management tool that simplifies the administrator’s task of deploying the latest Microsoft updates. Administrators use WSUS to manage the distribution of updates released through Microsoft Update to computers in their network.

    WSUS has features you can use to manage and distribute updates from a management console. The WSUS server can also be a source of updates to other servers within the organization, acting as an upstream server.

    Microsoft Windows Server Update Services Use Cases

    The four main use cases that WSUS adds value to businesses are:

    • Centralizes update management.
    • Automates update management.
    • Performs general patch management to ensure compliance and protect against vulnerabilities.
    • Downloads all endpoint updates from data centers to a central location and then distribute them across the organization’s network.

    Microsoft Windows Server Update Services Features

    This built-in server includes the following features:

    • Includes Windows PowerShell cmdlets.
    • Features client and server separation, which means you can deliver versions of the Windows Update Agent (WUA) separately from WSUS.
    • Automatic download of updates.
    • Deploy a targeted download of updates to a specific group of computers.
    • Multiple language support.
    • Advanced reporting capabilities.
    • Centralized management of network resources.

    Requirements

    In order to be able to use WSUS to manage and deploy updates, it is important to use a supported WSUS version, such as:

    • WSUS 10.0.14393
    • WSUS 10.0.17763
    • WSUS 6.2 and 6.3 with installed KB 3095113 and KB 3159706

    Microsoft Windows Server Update Services Benefits

    • Stable.
    • Ensures servers are always patched and prevents vulnerabilities.
    • Works great for internal updating.
    • Enforces automated updates and patching for applications.
    • Because the solution is used in the cloud, clients are always using the latest version.
    • Highly scalable and configurable regardless of the organization’s layout.

    Different Types of WSUS Deployments

    • Simple WSUS deployment: A server inside the corporate firewall serves clients via a private intranet. The WSUS server downloads updates by connecting to Microsoft Update. Using this model, you can configure multiple WSUS servers with a parent WSUS server.

    • Computer groups: You can use computer groups to deliver updates to specific computers. There are two basic computer groups: All Computers or Unassigned Computers. When a client first contacts the WSUS server, it is added to both. You can then create a group from the Unassigned Computers group to the new group.

    • WSUS server hierarchies: The flexibility of WSUS enables the creation of complex hierarchies of servers. To do this, you need only a single WSUS server connected to Microsoft Update. This will serve as an “upstream server,” and the connected servers as “downstream servers.”

      • You can link WSUS servers in two modes: autonomous or replica. In the autonomous mode, the upstream server shares the updates with the downstream servers but doesn’t update status or group information.

      • The upstream server shares updates, status, and group information in replica mode. You cannot administer replica servers apart from the upstream WSUS server.
    Sample Customers
    Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company27%
    Consumer Goods Company18%
    Recreational Facilities/Services Company9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company6%
    Construction Company6%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company19%
    Manufacturing Company13%
    Energy/Utilities Company9%
    Security Firm6%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government12%
    Financial Services Firm10%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise42%
    REVIEWERS
    Small Business39%
    Midsize Enterprise15%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise60%
    Buyer's Guide
    Kaseya VSA vs. Microsoft Windows Server Update Services
    May 2024
    Find out what your peers are saying about Kaseya VSA vs. Microsoft Windows Server Update Services and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 40 reviews. Kaseya VSA is rated 7.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager and Ivanti Security Controls. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.