We performed a comparison between Microsoft Intune and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in Unified Endpoint Management (UEM)."I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"As the solution is a software as a service, the scalability is unlimited."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"It is a very helpful solution."
"The most valuable feature is the UEM capabilities."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"To quarantine and clean a malware file provides a lot of security."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"The configuration could be better by consolidating options and making it simpler."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"There should be more focus on mobile device security and integration."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"Their next release should provide solutions for the mobile environment."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"My clients would like to see a more feature-rich product."
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Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 166 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 59 reviews. Microsoft Intune is rated 8.0, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Cisco AnyConnect Secure Mobility Client.
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