We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Slack, which one is better?
Answer: Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure.
On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively.
In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.
"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."
"Our company is moving from their Skype for Business to Teams. So I've seen it, I've looked at it, I've used it somewhat enjoyed the UI."
"Microsoft Teams is much more stable than other solutions like Skype for Business."
"Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository."
"Microsoft Teams is much easier to collaborate, and its meetings are quite easy to explain things."
"The transcription feature is great."
"The initial setup was really straightforward and easy."
"The most valuable feature for me is the chat."
"I use Slack for communication with my colleagues."
"Slack helps me to read bulk messages."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"The product is user-friendly."
"The product gives the best user experience."
"In terms of setup, approaching its menu is simple."
"I would like to see more customization options in the product such as more integration with other tools."
"The solution should improve its user interface and recording features."
"The interface must be improved to reflect the true face of Office 365."
"The product should improve its pricing."
"Its stability could be better."
"The solution's user interface could be improved because it initially looked complex."
"The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month."
"The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline."
"The solution should have less frequent updates."
"The only area of concern that I have is with the inability to preview received documents without having to download them first."
"Slack feels clustered and hence it should improve its design and UI."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"The product crashes when I use it on the desktop."
"It would be better if Slack had a 'select all' option to delete all the files."
"Slack is not as strong as competitors like Teams when it comes to things like video meetings and audio meetings."
"Slack could add additional and better integrations."
Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Slack is most compared with Symphony, SharePoint, Atlassian Confluence, Chatter and ChatWork. See our Microsoft Teams vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.