We performed a comparison between NetIQ Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The customer success and support teams have been crucial."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"User-friendly solution."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Omada offers a technical solution that addresses both our needs."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"I like the eDirectory feature."
"The product is easy to use."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"It is easy to use, and does not requires an extensive programming or development background."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"The solution is easy to scale."
"Word mining and risk campaigns are the most valuable features of this solution."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"The product is relatively easier to use than other identity management products."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The solution should be made more agile for customers to own or configure."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The Omada support response time has room for improvement."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The integrations must be made easier."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The interface is old and outdated, and the design software seems archaic."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"Symantec is only on-premises, not on the cloud."
"Provisioning has a dependency on Windows."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
NetIQ Identity Manager is ranked 15th in Identity Management (IM) with 17 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. NetIQ Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and RSA SecurID, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and Cisco ISE (Identity Services Engine). See our NetIQ Identity Manager vs. Symantec Identity Governance and Administration report.
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