We performed a comparison between New Relic and OmniPeek based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The versatility of the solution is its most valuable feature."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The most valuable feature of New Relic is its ease of use."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"You don't have to go through a list of 500 servers."
"It is stable and scalable."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable feature is OmniPeek is user-friendly."
"It's a solid piece of software. It's stable."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The Wi-Fi side needs improvement."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"We have had issues with our agents going offline."
"There were some settings we had issues with."
"I haven't come across any features that are lacking."
"The solution should include more detailed reports for SQL database requests."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The customization of the start and end time is kind of cool."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"The solution's automation has room for improvement."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"I don't see a clear roadmap in the future for improving this software."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while OmniPeek is ranked 30th in Application Performance Monitoring (APM) and Observability with 6 reviews. New Relic is rated 8.6, while OmniPeek is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and DX Performance Management. See our New Relic vs. OmniPeek report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.
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